The
Cheese Bar are looking for an experienced Assistant General Manager to
join the Front of House team at our latest opening, The Cheese Barge, Paddington Central.
We’re dedicated to celebrating the best in British
Cheese, working with suppliers from all around the country to create our
signature grilled cheese sandwiches and other classic cheese-focused
dishes – all seasonal, and made with the best quality produce. We're
busy year-round, so you’ll need energy and a positive attitude to
succeed in our small, but enthusiastic and determined team.
The
Cheese Barge is our latest restaurant and, as the name suggests, is on a
30m custom-built barge with a 40-cover restaurant and roof terrace. The
Cheese Barge features a refined offering of seasonal small and sharing plates, with British cheese
remaining the focus, alongside small producer wines, craft beer and
cider and cocktails. The Barge is one of our most popular locations, so you’ll
need energy and a positive attitude.
We’re
looking for an experienced and reliable AGM, who has a natural talent
for hospitality and a desire to pursue a career in this industry. You'll
be supporting our General Manager to run the restaurant, acting as duty
manager when the GM is not there by leading the FOH team during
service, and ensuring customer service is delivered to the highest
standard. You'll be responsible for opening and closing the restaurant,
including cashing up and key holding, handling reservation enquiries,
and making sure your team are fully clued up on dishes, specials and
drinks.
Full training is provided, along with a range of
benefits, and professional development opportunities are available
within the company for those who show initiative. We’re an extremely
passionate, creative and determined team, with an eye for detail and a
strong focus on the customer experience. If you’re passionate about
hospitality, understand what fantastic customer service is all about,
and love cheese as much as we do, we want to hear from you.
Key Responsibilities:
- Support the General Manager with FOH operations and management duties at your respective The Cheese Bar site.
- Manage, motivate and train FOH floor staff.
- Maintain the highest professional standards throughout the restaurant.
-
Deliver customer service to the highest standard, ensuring
accurate delivery of the Company steps of service, creating positive
experiences for our guests and colleagues.
- Support the GM in maintaining positive relationships and workflow within FOH team and between FOH & BOH.
- Promote a positive perception of the Company at all times, both internally and externally.
Benefits:
- 28 days holiday per year (pro-rata for part time)
- Monthly British cheese box
- Quarterly Bonus
- Producer visits
- Free staff meals & trader discounts
- 50% off meals on your days off
- Full training & tastings, including Academy of Cheese qualifications
- Regular staff socials
- Solid wine & food knowledge (British cheese knowledge a bonus but not essential)