After a phenomenal year in 2024, we are looking to expand our team of Duty Managers to assist the General Manager and Hotel Manager run the busy daily operation of our award-winning property in Braemar (Scotland). We are looking for a dynamic and forward-thinking team player ready to take the lead in our 2 Michelin-Key hotel, across all aspects of the business. Your experience in forming meaningful relationships with the teams will play an essential role in your success, thereby allowing us to exceed the expectation of our guests in every aspect of their stay.

As a Duty Manager, you will be responsible for:

• Overseeing the daily hotel operations to ensure exceptional guest experiences expected from a luxury country-house hotel.
• Handling guest enquiries, requests, and complaints promptly and professionally.
• Monitoring room reservations, occupancy levels, and revenue performance.
• Collaborating with various departments to maintain high standards of cleanliness, maintenance, and safety.
• Ensuring compliance with hotel policies, procedures, and regulations.
• Acting as a point of contact for VIP guests and special events.
• Responding effectively to emergencies and unexpected situations to ensure guest safety and well-being.

Our successful Duty Manager will have:

• Proven experience from within a luxury hospitality environment.
• Previous experience of working with LQA or Forbes luxury hospitality standards is an advantage.
• The enthusiasm and willingness to learn.
• Initiative, enthusiasm, and strong communication skills.
• A thorough understanding of Health & Safety and COSHH.
• The right to work in the UK – we are unable to secure a work visa for this role.

You’ll be surrounded by a team with a creative flair and a passion for fresh food and brilliant service with a desire to learn and grow. All striving to go beyond for guests, our team, and the community.

What’s in it for you?

• 30 days holiday
• Free annual guest experience for you and a plus one
• Enhanced pension scheme
• Free food and drinks whilst on shift
• Generous Artfarm-wide discounts including our properties in Somerset, Scottish Highlands, London, Los Angeles and Menorca!
• Amazing sports and social events led by local social committees
• Life Assurance
• Health benefits including a health cash plan
• Employee Assistance Programme
• Career development opportunities tailored around your aspirations and goals

About Artfarm and The Fife Arms Hotel

Artfarm is a one-of-a-kind independent hospitality company founded by Iwan and Manuela Wirth. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, the Fish Shop Restaurant & Fishmongers in Ballater, The Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurants in Los Angeles and New York, Roth Bar, Da Costa Italian Restaurant and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca. Artfarm uniquely brings together art, community, education, people, and place.  

The Fife Arms Hotel, located in the village of Braemar in the heart of the Cairngorms National Park was awarded Aberdeen City & Shire Hospitality Employer of the Year, as well as 2 Michelin Keys, and rated number 1 by Conde Naste Readers’ Choice, all in the past year. The hotel houses 46 beautifully appointed bedrooms - each one a homage to place, person, or event with links to the area along with the stunning Albamhor Spa and some of the most unique event spaces. Dining experiences extend to the Clunie Dining Room showcasing the art of open wood-fire cooking, The Flying Stag Pub serving up local beers and firm Scottish favourites, Bertie’s our glamorous and elegant Whisky Bar, Elsa’s our Art Deco Cocktail Bar, and our more relaxed Drawing Room – all of which celebrate the best in local ingredients and are expertly prepared by our dedicated culinary team.

Want to join the family? Apply today!

After a phenomenal year in 2024, we are looking to expand our team of Duty Managers to assist the General Manager and Hotel Manager run the busy daily operation of our award-winning property in Braemar (Scotland). We are looking for a dynamic and forward-thinking team player ready to take the lead in our 2 Michelin-Key hotel, across all aspects of the business. Your experience in forming meaningful relationships with the teams will play an essential role in your success, thereby allowing us to exceed the expectation of our guests in every aspect of their stay.

As a Duty Manager, you will be responsible for:

• Overseeing the daily hotel operations to ensure exceptional guest experiences expected from a luxury country-house hotel.
• Handling guest enquiries, requests, and complaints promptly and professionally.
• Monitoring room reservations, occupancy levels, and revenue performance.
• Collaborating with various departments to maintain high standards of cleanliness, maintenance, and safety.
• Ensuring compliance with hotel policies, procedures, and regulations.
• Acting as a point of contact for VIP guests and special events.
• Responding effectively to emergencies and unexpected situations to ensure guest safety and well-being.

Our successful Duty Manager will have:

• Proven experience from within a luxury hospitality environment.
• Previous experience of working with LQA or Forbes luxury hospitality standards is an advantage.
• The enthusiasm and willingness to learn.
• Initiative, enthusiasm, and strong communication skills.
• A thorough understanding of Health & Safety and COSHH.
• The right to work in the UK – we are unable to secure a work visa for this role.

You’ll be surrounded by a team with a creative flair and a passion for fresh food and brilliant service with a desire to learn and grow. All striving to go beyond for guests, our team, and the community.

What’s in it for you?

• 30 days holiday
• Free annual guest experience for you and a plus one
• Enhanced pension scheme
• Free food and drinks whilst on shift
• Generous Artfarm-wide discounts including our properties in Somerset, Scottish Highlands, London, Los Angeles and Menorca!
• Amazing sports and social events led by local social committees
• Life Assurance
• Health benefits including a health cash plan
• Employee Assistance Programme
• Career development opportunities tailored around your aspirations and goals

About Artfarm and The Fife Arms Hotel

Artfarm is a one-of-a-kind independent hospitality company founded by Iwan and Manuela Wirth. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, the Fish Shop Restaurant & Fishmongers in Ballater, The Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurants in Los Angeles and New York, Roth Bar, Da Costa Italian Restaurant and Durslade Farm Shop in Somerset, and Cantina Restaurant in Menorca. Artfarm uniquely brings together art, community, education, people, and place.  

The Fife Arms Hotel, located in the village of Braemar in the heart of the Cairngorms National Park was awarded Aberdeen City & Shire Hospitality Employer of the Year, as well as 2 Michelin Keys, and rated number 1 by Conde Naste Readers’ Choice, all in the past year. The hotel houses 46 beautifully appointed bedrooms - each one a homage to place, person, or event with links to the area along with the stunning Albamhor Spa and some of the most unique event spaces. Dining experiences extend to the Clunie Dining Room showcasing the art of open wood-fire cooking, The Flying Stag Pub serving up local beers and firm Scottish favourites, Bertie’s our glamorous and elegant Whisky Bar, Elsa’s our Art Deco Cocktail Bar, and our more relaxed Drawing Room – all of which celebrate the best in local ingredients and are expertly prepared by our dedicated culinary team.

Want to join the family? Apply today!