*This Bartender position is to work either at The Inn dining room or at Patty O's Restaurant*
Located in the picturesque town of Washington, Virginia.
30 minutes from Culpeper, Front Royal, and Warrenton, Virginia
40 minutes from Gainesville and Stephen City, Virginia
Just a bit over an hour from Reston, Loudoun County, Virginia and Washington, DC.
Since 1978 The Inn at Little Washington, located in the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join our growing team of exceptional people. Your next career awaits.
Some of our awards include Michelin 3 Stars, Forbes 5 Stars, Michelin Green Star, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.
Why join our team:
We offer:
- Health, vision and dental insurance (full time employees)
- Paid time off (Full time employees)
- 401(k) retirement plan with match
- On-the-job training
- Employee education allowance
- Advancement potential
- Flexible schedules
- Employee appreciation events
- Complimentary uniforms
- Delicious “family” meals daily prepared by the chefs
- Referral bonuses
- Competitive pay
www.theinnatlittlewashington.com
Responsible
for the service of Bar and Living Room in accordance with restaurant and hotel
standards. Accountable for all facets of
Bar and Living Room including, but not limited to, bar setup and breakdown, cocktail
knowledge, wine knowledge, food knowledge, cocktail production, cocktail
service, sanitizing and resetting the Bar and Living room, nightly reporting,
cash handling, walking food, and general bar maintenance. Ensure all Forbes
standards are adhered to. Help to create and advance the Inn’s cocktail program.
Communicate any updates to all bar menus including bar wines by the glass menu. Participate in daily line up meetings when
needed. Engage guests and assist in beverage
sales in restaurants, lounge, and bar.
Assist management team in actively servicing guests. Help to direct dining room staff on beverage
service according to Inn’s specifications courteously and efficiently.
ESSENTIAL FUNCTIONS
- Maintain
complete knowledge of:
- All
Forbes and Inn’s standards; including all aspects of guest service delivery –
especially timing of service delivery.
- The
characteristics and description of each wine and champagne by the glass on the bar
wine list.
- Designated
glassware for each cocktail.
- Industry
trends and competition.
- 86’d
liquor.
- Dining
Room, Living Room, and Bar layout; table/seat/station numbers, proper table
set-ups, room capacity, hours of operation, price range, and dress code.
- Daily
house count, arrivals/departures, VIPs.
- Scheduled
in-house group activities, locations, and times.
- Correct
maintenance and use of equipment.
- All
department policies/service procedures.
- All menu selections available in all outlets.
- Daily/weekly management of missed
punches, punch edits, and weekly gratuity management per IALW policy and Virginia
law.
- IALW handbook-compliance and adherence to IALW
policies.
- See
that scheduled inventories are both timely and accurately performed.
- Attend
all pre-shift meetings while on property.
- Continuously
monitor Bar & Living Room staff performance in all phases of service and
job functions; ensuring that all procedures are carried out to department
standards.
- Be
familiar with all resort services/features and local attractions and activities
to respond accurately to any guest inquiry.
- Monitor
guest reactions and confer frequently with service staff to ensure guest
satisfaction.
- Work
as bartender; actively sell beverage to guests and enhance the overall dining
experience for the guests.
- Help
to implement creative liquor program that includes a focus on both classic and
current creation cocktails that can be made and served within Forbes/Chef’s
time standards.
- Communicate
all 86’d liquors/beer to staff daily.
- Maintain
complete knowledge and strictly abide by state liquor regulations; particularly
those prohibiting service to minors, intoxicated persons, and drunk
driving.
- Monitor
the preparation of station assignments; ensuring compliance to departmental
standards.
- Ensure
the inspection and planning of materials and equipment for readiness of service.
- Ensure
the inspection of table set-ups; check for cleanliness, neatness, and agreement
to departmental standards.
- Inspect
all aspects of the bar/lounge environment ensuring compliance with standards of
cleanliness and order
- Ensure
that the service stations are clean, organized, and stocked with designated
supplies.
- Monitor
that all service staff are greeting and escorting guests to their tables
according to departmental procedures.
Ensure that tables are seated to best service the guests.
- Monitor
and maintain cleanliness and working condition of departmental equipment,
supplies and work areas.
- Assist
Restaurant & Lounge staff with their job functions to ensure optimum
service to guests.
- Attend
designated meetings, menu tastings, and beverage tastings.
- Help
to complete scheduled inventories when necessary.
- Participate
in and support hotel and company efforts towards sustainability and
environmental initiatives.
Perform other duties as directed,
developed, or assigned.
QUALIFICATIONS
Essential:
- High
School graduate
- Minimum
21 years of age to serve alcoholic beverages
- Experience
as a bartender and/or cocktail server
- Ability
to satisfactorily communicate in English with guests, management, and
co-workers to their understanding
Desirable:
- High school graduate, some college
- Certification of previous training in liquor, wine and
food service.
- Any previous Culinary training.
- Certification in alcohol awareness program.
- Knowledge of Computerized P.O.S. systems.
- Previous guest relations training.
SKILLS
Essential:
- Ability to satisfactorily communicate in English with
guests, management, and co-workers to their understanding in person and by
telephone.
- Ability to provide legible communication.
- Ability to compute basic mathematical calculations.
- Ability to lift and carry 30 lbs.
- Ability to stand and walk for up to 10 hours.
- Ability to think clearly and remain calm under
pressure, making sound and logical decisions quickly.
- Ability to enforce IALW standards, policies, and
procedures with Bar staff.
- Ability to prioritize and organize service
requirements at all tables in assigned station.
- Ability to be a clear thinker, analyze, and resolve
problems while exercising good judgment.
- Ability to focus on attention to details.
- Ability to suggestively sell menu items, beverages,
and wines.
- Ability to input and access information in POS system.
- Ability to exert physical effort in transporting
equipment and wares.
- Ability to endure abundant physical movements in
carrying out job duties.
- Ability to ensure security and confidentiality of
guest and hotel information.
- Ability to anticipate and interpret guests’ service
needs.
- Ability to perform job functions with minimal
supervision.
Desirable:
- Knowledge
of Microsoft Office software.
- Knowledge
of the local geographic area, competitors, and business trends.
- Knowledge
of destination, activities, food & beverage, and spa.
- Knowledge
of gourmet food and beverage background, knowledge of (high-end) industry
publications, and customer service skills
- Ability
to work flexible schedule, to include weekend and evenings as needed for the
benefit of departmental coverage.
- Bilingual: English and Spanish.
PHYSICAL DEMANDS
- Frequent
need to perform the following physical activities: reaching, bending, pushing,
pulling, twisting, lifting, and climbing.
- Constant
need to perform the following physical activities: grasping, turning, finger dexterity.
- Frequent
need to stand for long periods of time.
- Lifting/carrying
up to 30 lbs. frequently and 50 lbs. occasionally.
- Vision
requirements: Frequently need to see small details and things clearly beyond
arms’ reach.
- Respond
to general public and converse with staff. Ability to hear fire alarms and emergency equipment.
**The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**