Welcome to The Ivy Collection; we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are looking for a Marketing Operations Assistant at The Ivy Collection! 

The Marketing Operations Assistant plays a crucial role in ensuring the efficiency and effectiveness of marketing operations campaigns and processes. This position supports the marketing team by managing day-to-day operations, optimizing workflows, maintaining marketing automation tools, and analysing campaign performance. The ideal candidate is detail-oriented, highly organized, and tech-savvy, with a passion for marketing analytics and process optimization.

KEY RESPONSIBILITIES

Marketing Operations & Campaign Execution:

• Assist in the execution and management of marketing campaigns, ensuring all elements are properly coordinated and delivered on time.
• Work closely with the marketing, sales, and product teams to ensure alignment and consistency across campaigns.
• Monitor and maintain marketing automation platforms (e.g., HubSpot, Marketo, Pardot) and ensure campaigns are properly set up.
• Support the development and execution of email marketing campaigns, including list segmentation, A/B testing, and performance tracking.
• Assist in creating and optimizing landing pages, forms, and workflows to improve lead generation and conversion rates.
• Coordinate with external vendors, agencies, and partners to facilitate campaign execution.

Data Management & Reporting:

• Maintain and update customer databases, ensuring data accuracy and completeness.
• Assist in generating reports and dashboards to track key performance indicators (KPIs) across various marketing channels.
• Conduct regular audits of marketing data to identify gaps, inconsistencies, or opportunities for optimization.
• Work with analytics tools (Google Analytics, CRM platforms, etc.) to provide insights and recommendations for improving marketing performance.
• Support marketing attribution efforts by analysing lead sources, campaign effectiveness, and ROI.

Process Optimization & Technology Management:

• Assist in the implementation and maintenance of marketing automation systems and CRM integrations.
• Help document and streamline marketing processes to improve team efficiency and scalability.
• Identify areas where marketing tools and technologies can be better utilized to enhance productivity.
• Assist with troubleshooting issues related to marketing software, tools, or integrations.

Budgeting & Administrative Support:

• Support budget tracking for marketing initiatives, ensuring accurate cost allocation and expense monitoring.
• Assist in vendor management, including processing invoices, managing contracts, and tracking deliverables.
• Provide general administrative support to the marketing team, such as scheduling meetings, preparing reports, and organizing project materials.

Qualifications & Skills:

Required:

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• 1-3 years of experience in a marketing operations, digital marketing, or marketing support role.
• Proficiency in marketing automation platforms (e.g., HubSpot, Marketo, Pardot) and CRM tools (e.g., Salesforce).
• Strong analytical skills and experience with reporting tools like Google Analytics, Excel, or Tableau.
• Excellent attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Basic understanding of digital marketing concepts, including SEO, PPC, email marketing, and social media.

Benefits & rewards:

Welcome to The Ivy Collection; we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are looking for a Marketing Operations Assistant at The Ivy Collection! 

The Marketing Operations Assistant plays a crucial role in ensuring the efficiency and effectiveness of marketing operations campaigns and processes. This position supports the marketing team by managing day-to-day operations, optimizing workflows, maintaining marketing automation tools, and analysing campaign performance. The ideal candidate is detail-oriented, highly organized, and tech-savvy, with a passion for marketing analytics and process optimization.

KEY RESPONSIBILITIES

Marketing Operations & Campaign Execution:

• Assist in the execution and management of marketing campaigns, ensuring all elements are properly coordinated and delivered on time.
• Work closely with the marketing, sales, and product teams to ensure alignment and consistency across campaigns.
• Monitor and maintain marketing automation platforms (e.g., HubSpot, Marketo, Pardot) and ensure campaigns are properly set up.
• Support the development and execution of email marketing campaigns, including list segmentation, A/B testing, and performance tracking.
• Assist in creating and optimizing landing pages, forms, and workflows to improve lead generation and conversion rates.
• Coordinate with external vendors, agencies, and partners to facilitate campaign execution.

Data Management & Reporting:

• Maintain and update customer databases, ensuring data accuracy and completeness.
• Assist in generating reports and dashboards to track key performance indicators (KPIs) across various marketing channels.
• Conduct regular audits of marketing data to identify gaps, inconsistencies, or opportunities for optimization.
• Work with analytics tools (Google Analytics, CRM platforms, etc.) to provide insights and recommendations for improving marketing performance.
• Support marketing attribution efforts by analysing lead sources, campaign effectiveness, and ROI.

Process Optimization & Technology Management:

• Assist in the implementation and maintenance of marketing automation systems and CRM integrations.
• Help document and streamline marketing processes to improve team efficiency and scalability.
• Identify areas where marketing tools and technologies can be better utilized to enhance productivity.
• Assist with troubleshooting issues related to marketing software, tools, or integrations.

Budgeting & Administrative Support:

• Support budget tracking for marketing initiatives, ensuring accurate cost allocation and expense monitoring.
• Assist in vendor management, including processing invoices, managing contracts, and tracking deliverables.
• Provide general administrative support to the marketing team, such as scheduling meetings, preparing reports, and organizing project materials.

Qualifications & Skills:

Required:

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• 1-3 years of experience in a marketing operations, digital marketing, or marketing support role.
• Proficiency in marketing automation platforms (e.g., HubSpot, Marketo, Pardot) and CRM tools (e.g., Salesforce).
• Strong analytical skills and experience with reporting tools like Google Analytics, Excel, or Tableau.
• Excellent attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Basic understanding of digital marketing concepts, including SEO, PPC, email marketing, and social media.

Benefits & rewards: