In Room Dining/Office-Reservations Agent/
The Wayfarer
In Room Dining/Office-Reservations Agent/
The Wayfarer
Full Time
To be discussed
In Room Dining/Office-Reservations Agent/
The Wayfarer
Full Time
To be discussed
Skills
Fine Dining Experience
NYC Restaurant Experience (1+ Years)
Job description
The Wayfarer, a Classic American Grille, is currently looking for a talented individual to join the office team in the position of Reservations Agent and In Room Dining Order Taker.
About the Reservationist position:
Taking reservations from guests whilst exceeding customer expectations and providing personal end exceptional service.
About the In Room Dining position:
Taking In Room Dining Orders for the Quin Hotel whilst exceeding customer expectations and providing personal exceptional service.
To be successful in your application you must possess the following:
• Warm and personable nature
• Great command of the English language
• Excellent communication skills, telephone manner and telephone etiquette
• Good organizational and administrative skills
• Superb attention to detail
• Confident and warm personality
• Demonstrates a genuine passion for delivering a memorable guest experience
• The ability to work well under pressure and in a busy environment
• A good approach to teamwork
• Resilience and drive to get things right first time
Main Duties:
• Answering Reservations & In Room Dining Calls according to company standard
• Replying to email enquiries
• Completing the daily reservations & IRD check-list
• Be confident about the daily availability so you are able to manage last minute changes and reservations
• Answer any incoming calls and forward to the correct department is necessary
Occasional Duties
• Undertakes duties and assignments as directed by the Office Manager or MOD.
• Carries out any reasonable request made by Management
• Hours required: 40 hours per week - compensation: TBD
Benefits:
Discuss at venue
About the Reservationist position:
Taking reservations from guests whilst exceeding customer expectations and providing personal end exceptional service.
About the In Room Dining position:
Taking In Room Dining Orders for the Quin Hotel whilst exceeding customer expectations and providing personal exceptional service.
To be successful in your application you must possess the following:
• Warm and personable nature
• Great command of the English language
• Excellent communication skills, telephone manner and telephone etiquette
• Good organizational and administrative skills
• Superb attention to detail
• Confident and warm personality
• Demonstrates a genuine passion for delivering a memorable guest experience
• The ability to work well under pressure and in a busy environment
• A good approach to teamwork
• Resilience and drive to get things right first time
Main Duties:
• Answering Reservations & In Room Dining Calls according to company standard
• Replying to email enquiries
• Completing the daily reservations & IRD check-list
• Be confident about the daily availability so you are able to manage last minute changes and reservations
• Answer any incoming calls and forward to the correct department is necessary
Occasional Duties
• Undertakes duties and assignments as directed by the Office Manager or MOD.
• Carries out any reasonable request made by Management
• Hours required: 40 hours per week - compensation: TBD
Benefits:
Discuss at venue
The Wayfarer, a Classic American Grille, is currently looking for a talented individual to join the office team in the position of Reservations Agent and In Room Dining Order Taker.
About the Reservationist position:
Taking reservations from guests whilst exceeding customer expectations and providing personal end exceptional service.
About the In Room Dining position:
Taking In Room Dining Orders for the Quin Hotel whilst exceeding customer expectations and providing personal exceptional service.
To be successful in your application you must possess the following:
• Warm and personable nature
• Great command of the English language
• Excellent communication skills, telephone manner and telephone etiquette
• Good organizational and administrative skills
• Superb attention to detail
• Confident and warm personality
• Demonstrates a genuine passion for delivering a memorable guest experience
• The ability to work well under pressure and in a busy environment
• A good approach to teamwork
• Resilience and drive to get things right first time
Main Duties:
• Answering Reservations & In Room Dining Calls according to company standard
• Replying to email enquiries
• Completing the daily reservations & IRD check-list
• Be confident about the daily availability so you are able to manage last minute changes and reservations
• Answer any incoming calls and forward to the correct department is necessary
Occasional Duties
• Undertakes duties and assignments as directed by the Office Manager or MOD.
• Carries out any reasonable request made by Management
• Hours required: 40 hours per week - compensation: TBD
Benefits:
Discuss at venue
About the Reservationist position:
Taking reservations from guests whilst exceeding customer expectations and providing personal end exceptional service.
About the In Room Dining position:
Taking In Room Dining Orders for the Quin Hotel whilst exceeding customer expectations and providing personal exceptional service.
To be successful in your application you must possess the following:
• Warm and personable nature
• Great command of the English language
• Excellent communication skills, telephone manner and telephone etiquette
• Good organizational and administrative skills
• Superb attention to detail
• Confident and warm personality
• Demonstrates a genuine passion for delivering a memorable guest experience
• The ability to work well under pressure and in a busy environment
• A good approach to teamwork
• Resilience and drive to get things right first time
Main Duties:
• Answering Reservations & In Room Dining Calls according to company standard
• Replying to email enquiries
• Completing the daily reservations & IRD check-list
• Be confident about the daily availability so you are able to manage last minute changes and reservations
• Answer any incoming calls and forward to the correct department is necessary
Occasional Duties
• Undertakes duties and assignments as directed by the Office Manager or MOD.
• Carries out any reasonable request made by Management
• Hours required: 40 hours per week - compensation: TBD
Benefits:
Discuss at venue
In Room Dining/Office-Reservations Agent/
Full Time
To be discussed
Skills
Fine Dining Experience
NYC Restaurant Experience (1+ Years)
101 West 57th Street, New York, NY 10019, United States