Are you detail-oriented, organised, and passionate about maintaining high standards? If so, we want you to join our team at The Twenty-Two.

As a Housekeeping Supervisor, you will:

• Team Management: Lead and supervise the housekeeping team, ensuring all tasks are completed to a high standard.
• Training: Train new and existing staff on cleaning and maintenance tasks.
• Quality Control: Inspect rooms and common areas, including stairways and lounges, for cleanliness and tidiness.
• Scheduling: Organise employee shifts and arrange for replacements in cases of absence.
• Compliance: Ensure compliance with health and safety regulations and hotel policies.
• Inventory Management: Monitor and replenish cleaning supplies and equipment.
• Customer Service: Respond to guest complaints and special requests promptly and professionally.
• Collaboration: Work closely with other departments to ensure smooth operations and enhance the guest experience.

The Twenty-Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club, creating a vibrant space for creative minds to connect and grow.

We are looking for individuals who:

• Have a keen eye for detail and a passion for maintaining high standards.
• Possess strong organisational and multitasking skills.
• Have excellent communication and customer service skills.
• Are proactive, reliable, and able to work both independently and as part of a team.
• Preferably have experience in a similar role within the hospitality industry.

Be part of an exciting venue redefining Mayfair’s hospitality scene. Enjoy an attractive salary and personalised development plans. Benefit from a suite of flexible perks designed to support your lifestyle.

Available from day one:

• Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
• Employee Referral Scheme: £1000 (paid on your referral successfully completing their probationary period).
• Mentoring schemes: Management Development Training – on the job with support from external training providers.
• Your birthday off.

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme: You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years' length of service.
• Generous staff discount in the Ground Floor Restaurant: 30% off a table for up to 4 people and 20% off a table for up to 6 people.
• A Guest Experience in the Hotel (subject to availability).
• Holiday entitlement increases: 2 days at 2 years' length of service and a further 3 days at 5 years' length of service, prorated to your contract hours.
• Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.

Are you detail-oriented, organised, and passionate about maintaining high standards? If so, we want you to join our team at The Twenty-Two.

As a Housekeeping Supervisor, you will:

• Team Management: Lead and supervise the housekeeping team, ensuring all tasks are completed to a high standard.
• Training: Train new and existing staff on cleaning and maintenance tasks.
• Quality Control: Inspect rooms and common areas, including stairways and lounges, for cleanliness and tidiness.
• Scheduling: Organise employee shifts and arrange for replacements in cases of absence.
• Compliance: Ensure compliance with health and safety regulations and hotel policies.
• Inventory Management: Monitor and replenish cleaning supplies and equipment.
• Customer Service: Respond to guest complaints and special requests promptly and professionally.
• Collaboration: Work closely with other departments to ensure smooth operations and enhance the guest experience.

The Twenty-Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club, creating a vibrant space for creative minds to connect and grow.

We are looking for individuals who:

• Have a keen eye for detail and a passion for maintaining high standards.
• Possess strong organisational and multitasking skills.
• Have excellent communication and customer service skills.
• Are proactive, reliable, and able to work both independently and as part of a team.
• Preferably have experience in a similar role within the hospitality industry.

Be part of an exciting venue redefining Mayfair’s hospitality scene. Enjoy an attractive salary and personalised development plans. Benefit from a suite of flexible perks designed to support your lifestyle.

Available from day one:

• Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
• Employee Referral Scheme: £1000 (paid on your referral successfully completing their probationary period).
• Mentoring schemes: Management Development Training – on the job with support from external training providers.
• Your birthday off.

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme: You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years' length of service.
• Generous staff discount in the Ground Floor Restaurant: 30% off a table for up to 4 people and 20% off a table for up to 6 people.
• A Guest Experience in the Hotel (subject to availability).
• Holiday entitlement increases: 2 days at 2 years' length of service and a further 3 days at 5 years' length of service, prorated to your contract hours.
• Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.