Join our team as a Housekeeper

Are you bold, driven towards excellence, guided by intuition, and passionate about delivering luxury experiences? At The Twenty Two, we take pride in our culture of excellence and our commitment to our people.

The Role

As a Housekeeper, you will:

• Ensure all guest rooms, public areas, and back-of-house spaces are maintained to the highest standard of cleanliness and presentation.
• Handle laundry, linen, and guest requests promptly and professionally.
• Collaborate with the housekeeping team and other departments to support seamless guest experiences.
• Follow all health, safety, and hygiene protocols consistently.
• Report maintenance issues or guest concerns promptly to the relevant teams.

About Us

The Twenty Two is a privately owned, luxury 31-bedroom hotel with an all-day public restaurant and private members’ club, set in a historic Edwardian manor on Grosvenor Square, London. Our vision is to create a home for creative souls, with an inclusive environment that celebrates diversity and individuality.

About You

We are seeking individuals who are passionate about excellence and culture, with a genuine drive to create unforgettable guest experiences.

You will have:

• Previous experience in housekeeping within a luxury or boutique environment (preferred but not essential).
• A proactive approach with strong attention to detail.
• The ability to work effectively both independently and within a team.
• Flexibility to work different shifts, including weekends and bank holidays.
• A positive attitude and commitment to delivering the highest level of service.

Key Responsibilities

• Daily cleaning and presentation of guest rooms, bathrooms, and public spaces.
• Restocking and maintaining housekeeping supplies.
• Assisting with laundry and linen management.
• Adhering to company standards and procedures to maintain a five-star guest experience.
• Supporting the housekeeping supervisor and team with special requests and deep-cleaning tasks.

What’s in It for You?

We value our people and believe in rewarding hard work and commitment.

Employee Benefits

Available from day one:

• Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
• Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period).
• Mentoring schemes. Management Development Training – on the job with support from external training providers.
• Your birthday is off.

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service.
• Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
• A Guest Experience in the Hotel (subject to availability).
• Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours.
• Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.

Join our team as a Housekeeper

Are you bold, driven towards excellence, guided by intuition, and passionate about delivering luxury experiences? At The Twenty Two, we take pride in our culture of excellence and our commitment to our people.

The Role

As a Housekeeper, you will:

• Ensure all guest rooms, public areas, and back-of-house spaces are maintained to the highest standard of cleanliness and presentation.
• Handle laundry, linen, and guest requests promptly and professionally.
• Collaborate with the housekeeping team and other departments to support seamless guest experiences.
• Follow all health, safety, and hygiene protocols consistently.
• Report maintenance issues or guest concerns promptly to the relevant teams.

About Us

The Twenty Two is a privately owned, luxury 31-bedroom hotel with an all-day public restaurant and private members’ club, set in a historic Edwardian manor on Grosvenor Square, London. Our vision is to create a home for creative souls, with an inclusive environment that celebrates diversity and individuality.

About You

We are seeking individuals who are passionate about excellence and culture, with a genuine drive to create unforgettable guest experiences.

You will have:

• Previous experience in housekeeping within a luxury or boutique environment (preferred but not essential).
• A proactive approach with strong attention to detail.
• The ability to work effectively both independently and within a team.
• Flexibility to work different shifts, including weekends and bank holidays.
• A positive attitude and commitment to delivering the highest level of service.

Key Responsibilities

• Daily cleaning and presentation of guest rooms, bathrooms, and public spaces.
• Restocking and maintaining housekeeping supplies.
• Assisting with laundry and linen management.
• Adhering to company standards and procedures to maintain a five-star guest experience.
• Supporting the housekeeping supervisor and team with special requests and deep-cleaning tasks.

What’s in It for You?

We value our people and believe in rewarding hard work and commitment.

Employee Benefits

Available from day one:

• Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
• Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period).
• Mentoring schemes. Management Development Training – on the job with support from external training providers.
• Your birthday is off.

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service.
• Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
• A Guest Experience in the Hotel (subject to availability).
• Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours.
• Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.