Join our team as a Housekeeper – Public Areas

Are you bold, driven towards excellence, guided by intuition and inspired by meaningful guest connection?

At The Twenty Two, we are looking for a dedicated, detail-focused Housekeeper – Public Areas to support our Housekeeping team in maintaining exceptional standards across our guest- and member-facing spaces.

The Role

As a Housekeeper – Public Areas, you will:

• Maintain exceptional cleanliness and presentation across all public areas of the property
• Ensure all guest and members’ spaces remain consistently immaculate and luxury-ready
• Carry out regular cleaning and touchpoint checks throughout the day
• Replenish public toilet supplies and ensure facilities remain fully stocked
• Report maintenance issues, hazards, or defects promptly to the relevant team
• Work collaboratively with Front Office, Security, Food & Beverage, and Engineering teams
• Support the wider housekeeping team when required during busy periods

About Us

The Twenty-Two is a luxury lifestyle hotel with a London soul. Located in the heart of Mayfair, we are a unique space where the worlds of hospitality, culture, and community meet. With a private members’ club, restaurant, and 31 bedrooms, we have a highly personalised experience for our members and guests.

We are proud to be a place where people can be themselves, where individuality is celebrated, and where excellence is the standard.

About You

We are looking for individuals who are passionate about excellence and culture, and who thrive in fast-paced, high-standard environments.

You will have:

• Previous housekeeping, cleaning, or hospitality experience (luxury hotel experience preferred)
• Strong attention to detail and pride in maintaining immaculate standards
• The ability to work efficiently and proactively throughout your shift
• A professional, discreet, and guest-focused approach
• Good communication skills and a collaborative mindset
• Flexibility to work across a rota, including weekends and bank holidays

Key Responsibilities

• Clean and maintain public areas, including lobby, reception, corridors, staircases, lifts, public toilets, and members’ spaces
• Maintain high standards of cleanliness across all guest-facing areas at all times
• Clean and sanitise high-touch points in line with hygiene and safety standards
• Refill guest supplies in public toilets (soap, tissues, towels, hygiene items)
• Ensure cleaning equipment and chemicals are used safely and stored correctly in line with COSHH
• Report maintenance issues promptly and follow up where necessary
• Ensure any guest concerns related to cleanliness are responded to quickly and professionally
• Support deep cleaning schedules and ad-hoc tasks as required by the Housekeeping leadership team
• Follow all internal policies, including health & safety, confidentiality, and standards of conduct

What’s in It for You?

At The Twenty Two, we offer a unique opportunity to grow within a luxury lifestyle environment, surrounded by a passionate team who are committed to excellence and culture.

We invest in our people and are proud to offer development, progression, and meaningful support across every department.

Employee Benefits

Available from day one:

• Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
• Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period).
• Mentoring schemes. Management Development Training – on the job with support from external training providers.
• Your birthday is off.

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service.
• Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
• A Guest Experience in the Hotel (subject to availability).
• Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours.
• Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.

Join our team as a Housekeeper – Public Areas

Are you bold, driven towards excellence, guided by intuition and inspired by meaningful guest connection?

At The Twenty Two, we are looking for a dedicated, detail-focused Housekeeper – Public Areas to support our Housekeeping team in maintaining exceptional standards across our guest- and member-facing spaces.

The Role

As a Housekeeper – Public Areas, you will:

• Maintain exceptional cleanliness and presentation across all public areas of the property
• Ensure all guest and members’ spaces remain consistently immaculate and luxury-ready
• Carry out regular cleaning and touchpoint checks throughout the day
• Replenish public toilet supplies and ensure facilities remain fully stocked
• Report maintenance issues, hazards, or defects promptly to the relevant team
• Work collaboratively with Front Office, Security, Food & Beverage, and Engineering teams
• Support the wider housekeeping team when required during busy periods

About Us

The Twenty-Two is a luxury lifestyle hotel with a London soul. Located in the heart of Mayfair, we are a unique space where the worlds of hospitality, culture, and community meet. With a private members’ club, restaurant, and 31 bedrooms, we have a highly personalised experience for our members and guests.

We are proud to be a place where people can be themselves, where individuality is celebrated, and where excellence is the standard.

About You

We are looking for individuals who are passionate about excellence and culture, and who thrive in fast-paced, high-standard environments.

You will have:

• Previous housekeeping, cleaning, or hospitality experience (luxury hotel experience preferred)
• Strong attention to detail and pride in maintaining immaculate standards
• The ability to work efficiently and proactively throughout your shift
• A professional, discreet, and guest-focused approach
• Good communication skills and a collaborative mindset
• Flexibility to work across a rota, including weekends and bank holidays

Key Responsibilities

• Clean and maintain public areas, including lobby, reception, corridors, staircases, lifts, public toilets, and members’ spaces
• Maintain high standards of cleanliness across all guest-facing areas at all times
• Clean and sanitise high-touch points in line with hygiene and safety standards
• Refill guest supplies in public toilets (soap, tissues, towels, hygiene items)
• Ensure cleaning equipment and chemicals are used safely and stored correctly in line with COSHH
• Report maintenance issues promptly and follow up where necessary
• Ensure any guest concerns related to cleanliness are responded to quickly and professionally
• Support deep cleaning schedules and ad-hoc tasks as required by the Housekeeping leadership team
• Follow all internal policies, including health & safety, confidentiality, and standards of conduct

What’s in It for You?

At The Twenty Two, we offer a unique opportunity to grow within a luxury lifestyle environment, surrounded by a passionate team who are committed to excellence and culture.

We invest in our people and are proud to offer development, progression, and meaningful support across every department.

Employee Benefits

Available from day one:

• Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
• Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period).
• Mentoring schemes. Management Development Training – on the job with support from external training providers.
• Your birthday is off.

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service.
• Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
• A Guest Experience in the Hotel (subject to availability).
• Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours.
• Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.