Are you passionate about hospitality, driven by excellence, and skilled in managing dynamic environments? If so, we want you to join our team at The Twenty Two.

The Role 

As a Floor Manager for the Living Room/Gingko Terrace, you will:

• Oversee the daily operations of the Living Room and Gingko Terrace, ensuring exceptional service and guest satisfaction.
• Manage and train staff, fostering a collaborative and efficient work environment.
• Coordinate with the kitchen and bar teams to ensure seamless service.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Maintain high standards of cleanliness and organisation in the Living Room and Gingko Terrace.
• Monitor inventory and order supplies as needed.
• Implement and uphold the hotel's policies and procedures, including health and safety regulations.
• Plan and execute events and special functions in the Living Room and Gingko Terrace.

About Us 

The Twenty Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club, creating a vibrant space for creative minds to connect and grow.

About You 

We are looking for individuals who:

• Are passionate about hospitality and guest service.
• Have exceptional organisational and leadership skills.
• Thrive in a dynamic and fast-paced environment.

What’s in It for You?

• Be part of an exciting venue redefining Mayfair’s hospitality scene.
• Enjoy an attractive salary and personalised development plans.
• Benefit from a suite of flexible perks designed to support your lifestyle.

Employee Benefits Available from Day One:

• Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
• Employee Referral Scheme: £1000 (paid on your referral completing their probationary period).
• Mentoring schemes: Management Development Training – on the job with support from external training providers.
• Your birthday off.

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme: You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years length of service.
• Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
• A Guest Experience in the Hotel (subject to availability).
• Holiday entitlement increases: 2 days at 2 years length of service and a further 3 days at 5 years length of service, prorated to your contract hours.
• Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.

Are you passionate about hospitality, driven by excellence, and skilled in managing dynamic environments? If so, we want you to join our team at The Twenty Two.

The Role 

As a Floor Manager for the Living Room/Gingko Terrace, you will:

• Oversee the daily operations of the Living Room and Gingko Terrace, ensuring exceptional service and guest satisfaction.
• Manage and train staff, fostering a collaborative and efficient work environment.
• Coordinate with the kitchen and bar teams to ensure seamless service.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Maintain high standards of cleanliness and organisation in the Living Room and Gingko Terrace.
• Monitor inventory and order supplies as needed.
• Implement and uphold the hotel's policies and procedures, including health and safety regulations.
• Plan and execute events and special functions in the Living Room and Gingko Terrace.

About Us 

The Twenty Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club, creating a vibrant space for creative minds to connect and grow.

About You 

We are looking for individuals who:

• Are passionate about hospitality and guest service.
• Have exceptional organisational and leadership skills.
• Thrive in a dynamic and fast-paced environment.

What’s in It for You?

• Be part of an exciting venue redefining Mayfair’s hospitality scene.
• Enjoy an attractive salary and personalised development plans.
• Benefit from a suite of flexible perks designed to support your lifestyle.

Employee Benefits Available from Day One:

• Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
• Employee Referral Scheme: £1000 (paid on your referral completing their probationary period).
• Mentoring schemes: Management Development Training – on the job with support from external training providers.
• Your birthday off.

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme: You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years length of service.
• Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
• A Guest Experience in the Hotel (subject to availability).
• Holiday entitlement increases: 2 days at 2 years length of service and a further 3 days at 5 years length of service, prorated to your contract hours.
• Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.