Employee Records
Waiter
The Twenty Two London Hotel
Part Time
Full Time
Seasonal
2 Years Experience
Coins Icon Up to £34533 / Year
Waiter
The Twenty Two London Hotel

Part Time
Full Time
Seasonal
2 Years Experience
Coins Icon Up to £34533 / Year
Skills
Fluent in English
Description

Join our team as a Waiter

Are you bold, driven towards excellence, guided by intuition, and grounded in empathy? If so, we want you to join our team at The Twenty Two.

The Role

As a Waiter, you will:

  • Deliver elegant, intuitive, and high-touch service tailored to members and guests.
  • Build genuine rapport with regulars and VIPs, anticipating their preferences and exceeding expectations.
  • Own your section confidently and contribute to the overall rhythm of the floor.
  • Maintain a strong presence during service while remaining composed and detail-focused.
  • Demonstrate excellent product knowledge, including menu pairings and specials.
  • Collaborate closely with the kitchen, bar, and host teams to ensure seamless service delivery.

About Us

The Twenty Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club with 31 bedrooms and suites.

About You

We are looking for individuals who are passionate about excellence and culture.

You will have:

  • Previous experience in high-end hospitality or private members’ clubs.
  • A genuine passion for people and exceptional guest service.
  • Confidence, warmth, and excellent communication skills.
  • Strong attention to detail and service standards.
  • A team-oriented, professional attitude.
  • Flexibility to work evenings and weekends as needed.

Key Responsibilities

  • Deliver five-star service and create memorable experiences.
  • Take accurate food and beverage orders and communicate them clearly to the kitchen and bar.
  • Anticipate and respond to guest needs with warmth and efficiency.
  • Maintain cleanliness, organisation, and presentation of all service areas.
  • Handle guest concerns or complaints professionally and promptly.
  • Work collaboratively with the F&B team to deliver exceptional results.

What’s in It for You?

  • Enjoy a tailored and personalised development journey.
  • Be part of an iconic, growing brand in London’s most exclusive neighbourhood.
  • Benefit from a suite of lifestyle perks designed to support your wellbeing and growth.

Employee Benefits

Available from day one:

  • Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
  • Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period)
  • Mentoring schemes. Management Development Training – on the job with support from external training providers.
  • Your birthday is off.

Available on successful completion of your probationary period:

  • Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service.
  • Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
  • A Guest Experience in the Hotel (subject to availability).
  • Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours.
  • Long service award schemes: 5 years (Silver Status. Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.

Join our team as a Waiter

Are you bold, driven towards excellence, guided by intuition, and grounded in empathy? If so, we want you to join our team at The Twenty Two.

The Role

As a Waiter, you will:

  • Deliver elegant, intuitive, and high-touch service tailored to members and guests.
  • Build genuine rapport with regulars and VIPs, anticipating their preferences and exceeding expectations.
  • Own your section confidently and contribute to the overall rhythm of the floor.
  • Maintain a strong presence during service while remaining composed and detail-focused.
  • Demonstrate excellent product knowledge, including menu pairings and specials.
  • Collaborate closely with the kitchen, bar, and host teams to ensure seamless service delivery.

About Us

The Twenty Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club with 31 bedrooms and suites.

About You

We are looking for individuals who are passionate about excellence and culture.

You will have:

  • Previous experience in high-end hospitality or private members’ clubs.
  • A genuine passion for people and exceptional guest service.
  • Confidence, warmth, and excellent communication skills.
  • Strong attention to detail and service standards.
  • A team-oriented, professional attitude.
  • Flexibility to work evenings and weekends as needed.

Key Responsibilities

  • Deliver five-star service and create memorable experiences.
  • Take accurate food and beverage orders and communicate them clearly to the kitchen and bar.
  • Anticipate and respond to guest needs with warmth and efficiency.
  • Maintain cleanliness, organisation, and presentation of all service areas.
  • Handle guest concerns or complaints professionally and promptly.
  • Work collaboratively with the F&B team to deliver exceptional results.

What’s in It for You?

  • Enjoy a tailored and personalised development journey.
  • Be part of an iconic, growing brand in London’s most exclusive neighbourhood.
  • Benefit from a suite of lifestyle perks designed to support your wellbeing and growth.

Employee Benefits

Available from day one:

  • Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
  • Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period)
  • Mentoring schemes. Management Development Training – on the job with support from external training providers.
  • Your birthday is off.

Available on successful completion of your probationary period:

  • Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service.
  • Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
  • A Guest Experience in the Hotel (subject to availability).
  • Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours.
  • Long service award schemes: 5 years (Silver Status. Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.