Join our team as a Senior Waiter

Are you bold, driven towards excellence, guided by intuition, and grounded in empathy? If so, we want you to join our team at The Twenty Two.

The Role

As a Senior Waiter, you will:

• Lead by example, setting the tone for exceptional service in your section.
• Deliver elegant, intuitive, and personalised service to members and guests.
• Assist with training, guiding, and motivating junior waiters and commis staff.
• Handle guest requests with confidence, discretion, and attention to detail.
• Work seamlessly with the floor, bar, and kitchen teams to maintain the rhythm and flow of service.
• Support supervisors and managers in overseeing smooth daily operations.

About Us

The Twenty Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club with 31 bedrooms and suites.

About You

We are looking for individuals who are passionate about excellence and culture.

You will have:

• Previous experience in a senior waiter role within a luxury hospitality environment.
• Excellent food, beverage, and wine knowledge.
• A polished, professional approach and a strong guest-facing presence.
• Confidence in managing a section and supporting junior team members.
• Strong communication and teamwork skills.
• Flexibility to work evenings, weekends, and split shifts.

Key Responsibilities

• Manage your section confidently and ensure seamless guest service.
• Anticipate guest needs and resolve any issues quickly and professionally.
• Guide junior team members and ensure they uphold service standards.
• Take accurate orders, liaising clearly with the kitchen and bar.
• Support with floor set-up, briefings, and service delivery.
• Uphold hygiene, grooming, and safety standards at all times.

Employee Benefits

Available from day one:

• Employee Assistance Programme with Hospitality Action
• Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period)
• Mentoring schemes. Management Development Training – on the job with support from external training providers
• Your birthday is off

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service
• Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax
• A Guest Experience in the Hotel (subject to availability)
• Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours
• Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space)

If you do not hear from us within 7 days, please consider your application unsuccessful.

Join our team as a Senior Waiter

Are you bold, driven towards excellence, guided by intuition, and grounded in empathy? If so, we want you to join our team at The Twenty Two.

The Role

As a Senior Waiter, you will:

• Lead by example, setting the tone for exceptional service in your section.
• Deliver elegant, intuitive, and personalised service to members and guests.
• Assist with training, guiding, and motivating junior waiters and commis staff.
• Handle guest requests with confidence, discretion, and attention to detail.
• Work seamlessly with the floor, bar, and kitchen teams to maintain the rhythm and flow of service.
• Support supervisors and managers in overseeing smooth daily operations.

About Us

The Twenty Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club with 31 bedrooms and suites.

About You

We are looking for individuals who are passionate about excellence and culture.

You will have:

• Previous experience in a senior waiter role within a luxury hospitality environment.
• Excellent food, beverage, and wine knowledge.
• A polished, professional approach and a strong guest-facing presence.
• Confidence in managing a section and supporting junior team members.
• Strong communication and teamwork skills.
• Flexibility to work evenings, weekends, and split shifts.

Key Responsibilities

• Manage your section confidently and ensure seamless guest service.
• Anticipate guest needs and resolve any issues quickly and professionally.
• Guide junior team members and ensure they uphold service standards.
• Take accurate orders, liaising clearly with the kitchen and bar.
• Support with floor set-up, briefings, and service delivery.
• Uphold hygiene, grooming, and safety standards at all times.

Employee Benefits

Available from day one:

• Employee Assistance Programme with Hospitality Action
• Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period)
• Mentoring schemes. Management Development Training – on the job with support from external training providers
• Your birthday is off

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service
• Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax
• A Guest Experience in the Hotel (subject to availability)
• Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours
• Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space)

If you do not hear from us within 7 days, please consider your application unsuccessful.