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Assistant Reception Manager
The Ivy Soho Brasserie
Assistant Reception Manager
The Ivy Soho Brasserie
Full Time
2
Years
Experience
Competitive salary
Assistant Reception Manager
The Ivy Soho Brasserie
Full Time
2
Years
Experience
Competitive salary
Skills
OpenTable
Customer Service
Guest Relations,
Description
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
Job Description:
We’re searching for a passionate Assistant Reception Manager.
This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Assistant Reception Manager:
- To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development.
- To assist the reception team in providing all staff with on-going service standards training and food and beverage product knowledge.
- To supervise other receptionists, ensuring that the correct standards and methods of service are maintained.
- To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved.
- To attend training and meetings as required by the Reception Manager.
- To conduct and contribute to regular departmental communications meetings.
- Manage the reception desk and the flow of service into the restaurant in the Managers absence
About you:
- You have 2 years + experience in this position
- Solution-driven individual able to work under the pressure of peak service
- You love to wow guests with exceptional service
- You have excellent English language skills
- You are friendly and professional with plenty of charisma and flair
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
Job Description:
We’re searching for a passionate Assistant Reception Manager.
This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
- Competitive Industry pay (based on salary & Tronc)
- Additionally, all managers receive an element of variable tronc
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
- Career Development and Training, including Apprenticeships.
- Free food and drinks to the same standard that we serve our guests when you are working.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- You can take your Birthday as a day off - Guaranteed!
- Access to discounts on 100s of retailers, health, entertainment, travel & more.
Key elements of your role as Assistant Reception Manager:
- To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development.
- To assist the reception team in providing all staff with on-going service standards training and food and beverage product knowledge.
- To supervise other receptionists, ensuring that the correct standards and methods of service are maintained.
- To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved.
- To attend training and meetings as required by the Reception Manager.
- To conduct and contribute to regular departmental communications meetings.
- Manage the reception desk and the flow of service into the restaurant in the Managers absence
About you:
- You have 2 years + experience in this position
- Solution-driven individual able to work under the pressure of peak service
- You love to wow guests with exceptional service
- You have excellent English language skills
- You are friendly and professional with plenty of charisma and flair
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Assistant Reception Manager
Full Time
2
Years
Experience
Competitive salary
Skills
OpenTable
Customer Service
Guest Relations,
26-28 Broadwick St, Soho, London W1F 8HX, UK