Salary | Competitive salary |
Schedule | Full Time |
Experience | Minimum 5 years of experience |
Location | 401 7th St NW, Washington, DC 20004, USA |
RESPONSIBILITIES
· Lead, direct and develop a team of 2-3 direct reports in support of all current and new TFG properties.
· Lead the design, development and implementation of e-learning programs in an effort to improve, evaluate, and mobilize talent throughout the organization
· Design and implement programs to ensure all restaurant staff understand each concept’s service, culture and standards
· Provide a higher more detail standard of service throughout the company by utilizing comprehensive training techniques for all experience levels.
· Involve restaurant leaders in the development of their own teams through train the trainer programs targeting and promoting growth within the organization
· Conduct regular needs analysis of current Management Level Training and Development programs
· Develop and execute company-wide educational initiatives
· Act as leadership and talent expert across the organization
· Stay current on trends within the hospitality industry regarding training, development, service, strategy and overall best practices.
· Successfully navigate the complexities between training all facets of ThinkFoodGroup properties ranging from Fast Casual to 2 Michelin Star experiences.
· Act as a communications conduit between TFG Home Office Departments as it pertains to operations ie; Human Resources laws/regulations, new procedures or protocol, operational policies, SOPs, beverage/menu changes, promotions, etc.
· Provide metrics and reporting to determine the effectiveness of all training and development programs
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Requires developed communication skills, both verbal and written.
Work both independently or in a team
environment with the employee acting as a team leader.
Ability to maintain compliance with all local, state and
federal laws and regulations.
Ability to supervise, train and
motivate multiple levels of employees
Extensive knowledge of food industry,
restaurants and competitive markets.
Knowledge of
restaurant trends, guest expectations and competitive markets.
Must possess basic computational
ability and strong computer skills.
Ability to plan, organize, and coordinate the execution of
training programs and effectively instruct others in a classroom setting.
Ability to partner effectively with managers and TFG teams to
promote TFG training and service initiatives.
QUALIFICATIONS
Bachelor’s degree in human resources, organizational
development/organizational behavior or related field preferred.
Minimum of 5 years of current experience in a learning/training
and development leadership role in a restaurant or hospitality corporation
Prior experience selecting and implementing e-learning/LMS and
Performance Management systems
Ability to develop and implement programs to build internal talent
pipeline
Must have a sound understanding of adult learning
principles.
Extensive experience in leading a high-performing team
Bilingual in English/Spanish is a plus.
RESPONSIBILITIES
· Lead, direct and develop a team of 2-3 direct reports in support of all current and new TFG properties.
· Lead the design, development and implementation of e-learning programs in an effort to improve, evaluate, and mobilize talent throughout the organization
· Design and implement programs to ensure all restaurant staff understand each concept’s service, culture and standards
· Provide a higher more detail standard of service throughout the company by utilizing comprehensive training techniques for all experience levels.
· Involve restaurant leaders in the development of their own teams through train the trainer programs targeting and promoting growth within the organization
· Conduct regular needs analysis of current Management Level Training and Development programs
· Develop and execute company-wide educational initiatives
· Act as leadership and talent expert across the organization
· Stay current on trends within the hospitality industry regarding training, development, service, strategy and overall best practices.
· Successfully navigate the complexities between training all facets of ThinkFoodGroup properties ranging from Fast Casual to 2 Michelin Star experiences.
· Act as a communications conduit between TFG Home Office Departments as it pertains to operations ie; Human Resources laws/regulations, new procedures or protocol, operational policies, SOPs, beverage/menu changes, promotions, etc.
· Provide metrics and reporting to determine the effectiveness of all training and development programs
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Requires developed communication skills, both verbal and written.
Work both independently or in a team
environment with the employee acting as a team leader.
Ability to maintain compliance with all local, state and
federal laws and regulations.
Ability to supervise, train and
motivate multiple levels of employees
Extensive knowledge of food industry,
restaurants and competitive markets.
Knowledge of
restaurant trends, guest expectations and competitive markets.
Must possess basic computational
ability and strong computer skills.
Ability to plan, organize, and coordinate the execution of
training programs and effectively instruct others in a classroom setting.
Ability to partner effectively with managers and TFG teams to
promote TFG training and service initiatives.
QUALIFICATIONS
Bachelor’s degree in human resources, organizational
development/organizational behavior or related field preferred.
Minimum of 5 years of current experience in a learning/training
and development leadership role in a restaurant or hospitality corporation
Prior experience selecting and implementing e-learning/LMS and
Performance Management systems
Ability to develop and implement programs to build internal talent
pipeline
Must have a sound understanding of adult learning
principles.
Extensive experience in leading a high-performing team
Bilingual in English/Spanish is a plus.
Salary | Competitive salary |
Schedule | Full Time |
Experience | Minimum 5 years of experience |
Location | 401 7th St NW, Washington, DC 20004, USA |