Deputy Manager Monday to Friday

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Serving an American Brasserie food menu alongside wines and cocktails, the Tokenhouse attracts a mainly City Professional following. Busy right throughout the day, from breakfast until late, this is a high-paced environment offering full table service to customers.  

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Deputy Manager:

• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A capable leader who will relish the responsibility of running the business.
• A confident manager with great decision-making skills.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Ability to take ownership of problems.
• Great communication skills
• Passion for fresh food, great wines, and engaging service. 

We are looking for an experienced and ambitious Deputy Manager who can maximise the potential of this business and help establish The Tokenhouse as one of the most talked-about pubs in the City.

This is an outstanding opportunity to play a leading role in a Complexity Band C business with significant scope to exceed expectations across every area of performance. With a transformational investment and refurbishment planned, this role offers the chance to be at the forefront of an exciting new chapter for one of our flagship City venues.

We are seeking a proven operator who:

• Has a strong track record in delivering exceptional guest experiences.
• Demonstrates outstanding leadership and team development skills.
• Can drive commercial performance across sales, profitability and operational excellence.
• Is passionate about food, drink and creating memorable customer experiences.
• Thrives in a fast-paced, high-volume environment.
• Can support and challenge team members to achieve their full potential.
• Has the energy, ambition and creativity to help position The Tokenhouse as a leading destination venue within the City.

Working alongside the General Manager, you will:

• Lead from the front and inspire the team to deliver exceptional service standards.
• Drive sales growth and maximise all revenue opportunities.
• Support the delivery of the upcoming refurbishment and help bring the future vision for the business to life.
• Champion operational excellence, compliance and financial performance.
• Develop a high-performing team culture focused on engagement, development and retention.
• Play a key role in establishing The Tokenhouse as a market-leading City pub renowned for its atmosphere, hospitality and commercial success.

The Tokenhouse is entering an exciting period of transformation. The upcoming investment presents a unique opportunity to shape the future of the business, build on its existing strengths and leave a lasting impact on one of the City's most exciting pub operations.

If you are an experienced Deputy Manager looking for your next challenge and want to be part of a business with genuine growth potential, we'd love to hear from you.