Counter Service

JOB SUMMARY:

To ensure the friendly, timely, and professional service through the delivery of all beverage and food products sold at the food counter at Packo’s.

PRIMARY DUTIES:

• Cheerfully and sincerely greet each customer when making first contact. Ensure the quick and proper food preparation of menu items ordered by the guest. Use proper measuring procedures when preparing all menu items. Ensure the proper and immediate ringing on computer register of all food and beverage orders from customers.

• Ensure accurate and efficient sales transactions and service, with a good working knowledge of all charges, or other substitutes for cash which may be used to purchase products, and a good understanding of the computer terminal.

• Maintain a clean and sanitary work environment by continually wiping and or spraying all work surfaces. Develop good working relationships with coworkers, demonstrating cooperation and teamwork to ensure Total Guest Satisfaction.

• Report and irregularities to management with respect to guest behavior, concerns of food and beverage products, employee relations, and equipment problems as they occur.

• Perform any additional duties as assigned by management.

KNOWLEDGE, SKILLS, AND ABILITIES:

Energetic and customer service oriented to provide prompt, friendly and courteous service to all customers. This position requires reading skills and math skills to ensure accurate and efficient sales transactions. Organizational skills are required during peak times to accomplish multiple tasks under high pressure and to ensure each customer is completely satisfied.

FRIENDLY:

This position is in continuous interaction with customers and coworkers; therefore, must demonstrate a friendly, cooperative, and professional attitude at all times.

JOB SUMMARY:

To ensure the friendly, timely, and professional service through the delivery of all beverage and food products sold at the food counter at Packo’s.

PRIMARY DUTIES:

• Cheerfully and sincerely greet each customer when making first contact. Ensure the quick and proper food preparation of menu items ordered by the guest. Use proper measuring procedures when preparing all menu items. Ensure the proper and immediate ringing on computer register of all food and beverage orders from customers.

• Ensure accurate and efficient sales transactions and service, with a good working knowledge of all charges, or other substitutes for cash which may be used to purchase products, and a good understanding of the computer terminal.

• Maintain a clean and sanitary work environment by continually wiping and or spraying all work surfaces. Develop good working relationships with coworkers, demonstrating cooperation and teamwork to ensure Total Guest Satisfaction.

• Report and irregularities to management with respect to guest behavior, concerns of food and beverage products, employee relations, and equipment problems as they occur.

• Perform any additional duties as assigned by management.

KNOWLEDGE, SKILLS, AND ABILITIES:

Energetic and customer service oriented to provide prompt, friendly and courteous service to all customers. This position requires reading skills and math skills to ensure accurate and efficient sales transactions. Organizational skills are required during peak times to accomplish multiple tasks under high pressure and to ensure each customer is completely satisfied.

FRIENDLY:

This position is in continuous interaction with customers and coworkers; therefore, must demonstrate a friendly, cooperative, and professional attitude at all times.