Assistant Manager Tournant
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Scope:
Within Brand Standards, effectively assisting the 1906 manager in managing the day-to-day running of breakfast . This includes but is not limited to rostering,
adhering to labour forecasting budgets, implementing upselling opportunities,
customer satisfaction, employee satisfaction, delivering service standards,
inventory, and supply management.
Start Date: This position is due to commence in February 2027.
Priorities in the role include but are not limited to the following:
- Respond appropriately to all guest needs and questions, ensuring we deliver an exceptional guest experience
- Effectively manage
distribution of workload amongst self and direct reports and manage employees to ensure
performance expectations are met
- Provide assistance with menu choices; displaying an understanding of the impact menu choice has on profitability and productivity
- Manage and uphold all brand standards and lead ambassadors in doing the same
- To communicate and administer the F&B strategy to all internal parties
- Manage the yield of inventories in accordance with budget guidelines
- Offer support and assistance to the Food & Beverage Services Manager where required
Qualification Standards- Must be eligible to live and work in the UK
- Excellent grooming standards, offering the correct example to ambassadors
- Previous experience in a supervisory role is essential
- Knowledge of all F&B standards; quality of presentation, service and products
- Knowledge of local Food Hygiene and sanitation standards
- Ability to prepare and analyse data, figures and transcriptions prepared on and generated by the computer.
- Must be able to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
Benefits include
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities. (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.