Food & Beverage Waitperson – 6–12 Month Placement

Trump Turnberry, Scotland, is delighted to welcome applications from enthusiastic and talented students looking to gain valuable industry experience as part of a 6–12 month placement.

As a Food & Beverage Waitperson, you will have the opportunity to develop your skills within a world-renowned luxury resort, working alongside an experienced team to deliver exceptional experiences for our guests. This placement will provide hands-on experience across Food & Beverage, helping you to build your confidence, knowledge and understanding of working within the luxury hospitality industry.

Position Scope

• Assist in delivering a high-quality Food & Beverage service to all guests.
• Provide friendly, attentive and professional service throughout the guest experience.
• Develop a strong knowledge of all Food & Beverage products available within your department.
• Take and deliver guest orders accurately and in a timely manner.
• Respond to guest requests and assist in resolving any questions or concerns.
• Understand and respond appropriately to the individual cultural needs and expectations of our guests.
• Identify opportunities to enhance the guest experience through upselling and additional revenue opportunities.
• Communicate and work effectively with colleagues across all departments to ensure a seamless guest experience.
• Maintain a positive, professional and welcoming approach at all times.
• Follow all company policies, procedures and standards.
• Take an active interest in learning about Food & Beverage operations and developing your hospitality skills.
• Support your colleagues and contribute positively to the overall performance of the team.
• Undertake any other reasonable tasks requested by your manager.

Qualification Standards

• Eligibility to live and work in the UK.
• Ability to communicate confidently in English.
• A friendly, approachable and positive attitude, with a genuine desire to deliver exceptional guest experiences.
• Strong communication and interpersonal skills.
• Good attention to detail and a commitment to accuracy.
• A willingness to learn and develop within a luxury hospitality environment.
• A team player who enjoys working collaboratively with others.
• Good time management skills, with the ability to organise and prioritise your workload.
• Ability to understand and respond to the needs of different guests.
• Previous hospitality or customer service experience is advantageous but not essential.
• Previous experience within a 4- or 5-star environment is desirable, but full training and support will be provided.

• Subsidised staff accommodation (if required).
• Acess to a meal on duty in the staff canteen.
• Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
• Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
• Resort Facilities – use of the Spa, Gym and Golf facilities. (subject to some restrictions).
• Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
• Share of gratuities and service charge within Food and Beverage 

Food & Beverage Waitperson – 6–12 Month Placement

Trump Turnberry, Scotland, is delighted to welcome applications from enthusiastic and talented students looking to gain valuable industry experience as part of a 6–12 month placement.

As a Food & Beverage Waitperson, you will have the opportunity to develop your skills within a world-renowned luxury resort, working alongside an experienced team to deliver exceptional experiences for our guests. This placement will provide hands-on experience across Food & Beverage, helping you to build your confidence, knowledge and understanding of working within the luxury hospitality industry.

Position Scope

• Assist in delivering a high-quality Food & Beverage service to all guests.
• Provide friendly, attentive and professional service throughout the guest experience.
• Develop a strong knowledge of all Food & Beverage products available within your department.
• Take and deliver guest orders accurately and in a timely manner.
• Respond to guest requests and assist in resolving any questions or concerns.
• Understand and respond appropriately to the individual cultural needs and expectations of our guests.
• Identify opportunities to enhance the guest experience through upselling and additional revenue opportunities.
• Communicate and work effectively with colleagues across all departments to ensure a seamless guest experience.
• Maintain a positive, professional and welcoming approach at all times.
• Follow all company policies, procedures and standards.
• Take an active interest in learning about Food & Beverage operations and developing your hospitality skills.
• Support your colleagues and contribute positively to the overall performance of the team.
• Undertake any other reasonable tasks requested by your manager.

Qualification Standards

• Eligibility to live and work in the UK.
• Ability to communicate confidently in English.
• A friendly, approachable and positive attitude, with a genuine desire to deliver exceptional guest experiences.
• Strong communication and interpersonal skills.
• Good attention to detail and a commitment to accuracy.
• A willingness to learn and develop within a luxury hospitality environment.
• A team player who enjoys working collaboratively with others.
• Good time management skills, with the ability to organise and prioritise your workload.
• Ability to understand and respond to the needs of different guests.
• Previous hospitality or customer service experience is advantageous but not essential.
• Previous experience within a 4- or 5-star environment is desirable, but full training and support will be provided.

• Subsidised staff accommodation (if required).
• Acess to a meal on duty in the staff canteen.
• Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
• Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
• Resort Facilities – use of the Spa, Gym and Golf facilities. (subject to some restrictions).
• Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
• Share of gratuities and service charge within Food and Beverage