As a General Manager you enjoy the journey of developing extraordinary Store Managers, creating great customer experiences, impacting growth across Coffee Shop stores and being part of local communities. We are performance driven through the lens of humanity. You direct different locations by planning strategies and consistent implementation. You are a leader of leaders, developing diverse teams that know their markets, communities and customers.
 

Using your past retail leadership experience, you will:

• Grow a portfolio of successful businesses: develop district-level strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges.
• Lead a team of leaders: motivate, coach and strengthen Managers as team leaders and retail operators.
• Serve as a resource: provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures.

We'd love to hear from people with:

• 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations and customer service
• 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills
• 3+ years of experience in a customer service-oriented role
• Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting
• Strong organizational, interpersonal and problem-solving skills

Requirements: 

• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything. 

As a General Manager you enjoy the journey of developing extraordinary Store Managers, creating great customer experiences, impacting growth across Coffee Shop stores and being part of local communities. We are performance driven through the lens of humanity. You direct different locations by planning strategies and consistent implementation. You are a leader of leaders, developing diverse teams that know their markets, communities and customers.
 

Using your past retail leadership experience, you will:

• Grow a portfolio of successful businesses: develop district-level strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges.
• Lead a team of leaders: motivate, coach and strengthen Managers as team leaders and retail operators.
• Serve as a resource: provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures.

We'd love to hear from people with:

• 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations and customer service
• 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills
• 3+ years of experience in a customer service-oriented role
• Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting
• Strong organizational, interpersonal and problem-solving skills

Requirements: 

• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.