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Back of House Training Manager

Category
Full Service
Cuisine
Pizza
Summary
Back of House Training Manager
Salary $50000 - $60000 / Year
Schedule Full Time
Location 1802 E 6th St, Austin, TX 78702, USA
Category Full Service
Cuisine Pizza

Back of House Training Manager


Description

POSITION: Back of House Training Manager reports directly to the brand’s VP of Operations. 

The Back of House Training Manager will be primarily responsible for the creation, dissemination and implementation of new training processes and procedures for BACK OF HOUSE positions. The Back of House Training Manager will facilitate in-store trainings, follow-up and maintain consistency across the brand on policies and procedures and be responsible for the logistics, execution and coordination of New Store Opening training. 

ESSENTIAL DUTIES & RESPONSIBILITIES: 

• Must be able to see a project to completion – concept, testing, implementation, training  and execution 

• Must be available for ongoing support and follow-up 

• Assist in creating behavioral mapping for Lobby, Wheel, Meats, Cashier, and Off-Premise positions 

• Work side by side with Lobby, Wheel, Meats, Cashier, and Off-Premise positions to  ensure that behaviors exhibited match the appropriate behavioral mapping • Document, take pictures, and record behavior of employees to help create Lobby,  Wheel, Meats, Cashier, and Off-Premise position training 

• Assist in creating training material and present this material in all assigned locations • Change, update, and adapt training material based off feedback collected • Implement all new policy and procedure trainings for Lobby, Wheel, Meats, Cashier, and  Off-Premise positions 

• Facilitate in-store and restaurant support center training 

• Organize, communicate, and execute New Store Opening (NSO) processes • Collaborate with DMs and restaurant leadership to implement new training processes  • Update and adapt all restaurant processes to meet Founder expectations • Responsible for the overall cleanliness and organizational process development  (checklist updates, creation and training) 

• Conduct quality control tests for Lobby, Wheel, Meats, Cashier, and Off-Premise  positions

 

• Responsible for executing the training of all Lobby, Wheel, Meats, Cashier, and Off Premise positions hired across the brand 

• Assist with any other need as required by upper management 

JOB REQUIREMENTS: 

• Live by and possess the Via 313 Stores’ Values: Competency, Humility, Integrity and Positivity 

• Exceptional attention to detail 

• Excellent verbal and written communication 

• Collaborative, growth mindset and partnership oriented 

• Ability to multitask and complete tasks in a timely, accurate manner 

• Valid driver’s license  

• Regular and predictable attendance  

EDUCATION AND EXPERIENCE: 

• Be at least 21 years of age 

• A minimum of 2 years’ work experience at Via 313

• Management experience at Via 313 

• A Bachelor’s degree or the equivalent of 4 to 5 years of experience in business, management, marketing, or a related field 

• Basic experience with Microsoft Suite 

POSITION: Back of House Training Manager reports directly to the brand’s VP of Operations. 

The Back of House Training Manager will be primarily responsible for the creation, dissemination and implementation of new training processes and procedures for BACK OF HOUSE positions. The Back of House Training Manager will facilitate in-store trainings, follow-up and maintain consistency across the brand on policies and procedures and be responsible for the logistics, execution and coordination of New Store Opening training. 

ESSENTIAL DUTIES & RESPONSIBILITIES: 

• Must be able to see a project to completion – concept, testing, implementation, training  and execution 

• Must be available for ongoing support and follow-up 

• Assist in creating behavioral mapping for Lobby, Wheel, Meats, Cashier, and Off-Premise positions 

• Work side by side with Lobby, Wheel, Meats, Cashier, and Off-Premise positions to  ensure that behaviors exhibited match the appropriate behavioral mapping • Document, take pictures, and record behavior of employees to help create Lobby,  Wheel, Meats, Cashier, and Off-Premise position training 

• Assist in creating training material and present this material in all assigned locations • Change, update, and adapt training material based off feedback collected • Implement all new policy and procedure trainings for Lobby, Wheel, Meats, Cashier, and  Off-Premise positions 

• Facilitate in-store and restaurant support center training 

• Organize, communicate, and execute New Store Opening (NSO) processes • Collaborate with DMs and restaurant leadership to implement new training processes  • Update and adapt all restaurant processes to meet Founder expectations • Responsible for the overall cleanliness and organizational process development  (checklist updates, creation and training) 

• Conduct quality control tests for Lobby, Wheel, Meats, Cashier, and Off-Premise  positions

 

• Responsible for executing the training of all Lobby, Wheel, Meats, Cashier, and Off Premise positions hired across the brand 

• Assist with any other need as required by upper management 

JOB REQUIREMENTS: 

• Live by and possess the Via 313 Stores’ Values: Competency, Humility, Integrity and Positivity 

• Exceptional attention to detail 

• Excellent verbal and written communication 

• Collaborative, growth mindset and partnership oriented 

• Ability to multitask and complete tasks in a timely, accurate manner 

• Valid driver’s license  

• Regular and predictable attendance  

EDUCATION AND EXPERIENCE: 

• Be at least 21 years of age 

• A minimum of 2 years’ work experience at Via 313

• Management experience at Via 313 

• A Bachelor’s degree or the equivalent of 4 to 5 years of experience in business, management, marketing, or a related field 

• Basic experience with Microsoft Suite 


Details
Salary $50000 - $60000 / Year
Schedule Full Time
Location 1802 E 6th St, Austin, TX 78702, USA
Category Full Service
Cuisine Pizza

Skills
management
By applying you confirm you have these skills.

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1802 E 6th St, Austin, TX 78702, USA