Assistant Restaurant & Bar Manager @ Wolfgang Puck Hotel Bel-Air

POSITION OVERVIEW

Our Assistant Restaurant and Bar Managers are the charms of our hotel! Entrusted with the responsibility of assisting to oversee and manage the Wolfgang Puck Restaurant and Bar, and maintaining the high standards of our guests. They also ensure adherence to DC Core Standards and required Health and Food Safety standards. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS

A day in the life of our  Assistant Restaurant and Bar Managers… it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Assistant Restaurant and Bar Managers accomplish would be lengthy but the list below is essential to know.  

·        Our Assistant Restaurant and Bar Managers are responsible for overseeing and assisting in the management of all daily operations during their day. This will include cultivating relationships with all our guests, including recognizing all in-house and VIP guests. In addition, they will need to build relationships with all employees as they will be directly managing our Wolfgang Puck Restaurant and Bar team. In your role you will inspire, be part of our team selection process, training and development of employees and performance management of the team. Furthermore, our Assistant Restaurant and Bar Managers prepare work schedules, assist in by-weekly payroll, lead our daily shift meetings, and report daily shift operations with any necessary follow up. Monitoring and supervising the set up and maintenance of the restaurant and bars to ensure it is meeting or exceeding expectations.  Our Assistant Restaurant and Bar Managers ensure that standards are maintained at a superior level on a daily basis. 

·        Ensure par stock levels are maintained by calculating inventory, ordering, completing requisitions, and controlling distribution of supplies.

·        Sometimes our guests have special requests involving dietary restrictions, seating preferences and even special occasions. Assistant Restaurant and Bar Managers are responsible for leading and managing their team to ensure these requests are appropriately fulfilled.  In addition, we ensure our Assistant Restaurant and Bar Managers  can respond efficiently and accurately to restaurant guest complaints. We encourage guest feedback and inquires.

·        Drive the service culture by supervising the restaurant and bar floor, continually checking with guests and service staff to ensure satisfaction.                                                                                            

·        Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Assistant Restaurant and Bar Managers are relied upon to report these and work with several other positions to correct. They must exercise independent judgment with respect to matters involving both Guest and Team member matters.

·        Communication is what keeps our departments running perfectly. Our Assistant Restaurant and Bar Managers must communicate with other departments and extended hotel team in order to ensure the alignment remains. They work hands-on with the culinary and stewarding teams while communicating requests and concerns to drive problem solving and resolution.

The items shared are essential. However, to ensure consistency, our Assistant Restaurant and Bar Managers are provided with specifics on how we care for their department and our hotel.

While performing the duties of this job, the employee is regularly required to  talk, and hear.  The employee frequently is required to walk and stand for up to 8 hours.  Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 35 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.

Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

QUALIFICATIONS & DESIRABLES

·        All of our employees are ambassadors of our Vision, Values and culture. Our Assistant Restaurant and Bar Managers do this with all they do.

·        English is the primary language used in our hotel. Our Assistant Restaurant and Bar Managers must feel comfortable communicating in this language.   

·        Attention to detail is critical for this role.

·        We pride in nurturing an environment where Working Together is a must. Our Assistant Restaurant and Bar Managers are our biggest champions of this.

·        Our hotels operate nonstop, this requires flexibility from everyone on the team.

·        Previous management is required

·        Previous luxury environment is preferred.

·        Managers are required to have advance computer knowledge in order to complete essential job duties.

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.

In compliance with the Drug-Free Workplace Act of 1988, Wolfgang Puck Group is a drug-free workplace.

POSITION OVERVIEW

Our Assistant Restaurant and Bar Managers are the charms of our hotel! Entrusted with the responsibility of assisting to oversee and manage the Wolfgang Puck Restaurant and Bar, and maintaining the high standards of our guests. They also ensure adherence to DC Core Standards and required Health and Food Safety standards. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS

A day in the life of our  Assistant Restaurant and Bar Managers… it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Assistant Restaurant and Bar Managers accomplish would be lengthy but the list below is essential to know.  

·        Our Assistant Restaurant and Bar Managers are responsible for overseeing and assisting in the management of all daily operations during their day. This will include cultivating relationships with all our guests, including recognizing all in-house and VIP guests. In addition, they will need to build relationships with all employees as they will be directly managing our Wolfgang Puck Restaurant and Bar team. In your role you will inspire, be part of our team selection process, training and development of employees and performance management of the team. Furthermore, our Assistant Restaurant and Bar Managers prepare work schedules, assist in by-weekly payroll, lead our daily shift meetings, and report daily shift operations with any necessary follow up. Monitoring and supervising the set up and maintenance of the restaurant and bars to ensure it is meeting or exceeding expectations.  Our Assistant Restaurant and Bar Managers ensure that standards are maintained at a superior level on a daily basis. 

·        Ensure par stock levels are maintained by calculating inventory, ordering, completing requisitions, and controlling distribution of supplies.

·        Sometimes our guests have special requests involving dietary restrictions, seating preferences and even special occasions. Assistant Restaurant and Bar Managers are responsible for leading and managing their team to ensure these requests are appropriately fulfilled.  In addition, we ensure our Assistant Restaurant and Bar Managers  can respond efficiently and accurately to restaurant guest complaints. We encourage guest feedback and inquires.

·        Drive the service culture by supervising the restaurant and bar floor, continually checking with guests and service staff to ensure satisfaction.                                                                                            

·        Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Assistant Restaurant and Bar Managers are relied upon to report these and work with several other positions to correct. They must exercise independent judgment with respect to matters involving both Guest and Team member matters.

·        Communication is what keeps our departments running perfectly. Our Assistant Restaurant and Bar Managers must communicate with other departments and extended hotel team in order to ensure the alignment remains. They work hands-on with the culinary and stewarding teams while communicating requests and concerns to drive problem solving and resolution.

The items shared are essential. However, to ensure consistency, our Assistant Restaurant and Bar Managers are provided with specifics on how we care for their department and our hotel.

While performing the duties of this job, the employee is regularly required to  talk, and hear.  The employee frequently is required to walk and stand for up to 8 hours.  Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 35 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.

Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

QUALIFICATIONS & DESIRABLES

·        All of our employees are ambassadors of our Vision, Values and culture. Our Assistant Restaurant and Bar Managers do this with all they do.

·        English is the primary language used in our hotel. Our Assistant Restaurant and Bar Managers must feel comfortable communicating in this language.   

·        Attention to detail is critical for this role.

·        We pride in nurturing an environment where Working Together is a must. Our Assistant Restaurant and Bar Managers are our biggest champions of this.

·        Our hotels operate nonstop, this requires flexibility from everyone on the team.

·        Previous management is required

·        Previous luxury environment is preferred.

·        Managers are required to have advance computer knowledge in order to complete essential job duties.

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.

In compliance with the Drug-Free Workplace Act of 1988, Wolfgang Puck Group is a drug-free workplace.