Supporting the General Manager in running the daily operations of the restaurant 

Supervise and coordinate the activities of the restaurant floor staff to ensure smooth operations and exceptional guest service 

Recruit, train, and supervise FOH staff to ensure high performance and adherence to standards 

Oversee scheduling for FOH team, ensuring sufficient staffing levels to meet business demands while optimizing labor costs 

Maintain and keep record of food and equipment inventories 

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity 

Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted 

Address guest inquiries, concerns, and complaints in a prompt and professional manner 

Provide support and guidance to the service team, including servers, server supports, and receptions 

Collaborate with the kitchen team to ensure timely and accurate delivery of food orders 

Conduct pre-shift meetings to communicate daily specials, menu changes, and service expectations 

Assist in training new staff members and providing ongoing coaching and feedback 

Maintain cleanliness and organization of the dining area, including tables, chairs, and other furnishings 

Oversee the closing procedures, including cash handling, reconciliation, and securing the premises 

Collaborate with other managers to ensure seamless coordination between FOH and Kitchen operations 

Follow Zuma's service standards and protocols, including uniform guidelines, grooming standards, and service etiquette 

Operate ethically to protect the image of the company 

Performs other duties and responsibilities as required or requested 

3+ years of experience in restaurant management role in a premium dining environment 

Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team 

In-depth knowledge of restaurant operations, including food and beverage service, guest relations, and compliance with health and safety regulations 

Strong communication skills, both verbal and written, with the ability to interact effectively with guests and staff 

Ability to handle high-pressure situations calmly and professionally 

Knowledge of restaurant operations and service standards 

Familiarity with POS systems and basic administrative tasks 

Passion for hospitality and a commitment to delivering outstanding guest service 

Ability to work flexible hours, including evenings, weekends, and holidays, as required 

Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards 

Must be able to lift and carry up to 25 lbs; Ability to stand for prolong periods of time and climb steps regularly 

Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment 

Medical, Dental, Vision Insurance 

Bonus program 

Paid Time Off 

Free family meal daily 

50% off dining discounts at Zuma  

The opportunity to work on a team with global hospitality/culinary experience 

Supporting the General Manager in running the daily operations of the restaurant 

Supervise and coordinate the activities of the restaurant floor staff to ensure smooth operations and exceptional guest service 

Recruit, train, and supervise FOH staff to ensure high performance and adherence to standards 

Oversee scheduling for FOH team, ensuring sufficient staffing levels to meet business demands while optimizing labor costs 

Maintain and keep record of food and equipment inventories 

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity 

Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted 

Address guest inquiries, concerns, and complaints in a prompt and professional manner 

Provide support and guidance to the service team, including servers, server supports, and receptions 

Collaborate with the kitchen team to ensure timely and accurate delivery of food orders 

Conduct pre-shift meetings to communicate daily specials, menu changes, and service expectations 

Assist in training new staff members and providing ongoing coaching and feedback 

Maintain cleanliness and organization of the dining area, including tables, chairs, and other furnishings 

Oversee the closing procedures, including cash handling, reconciliation, and securing the premises 

Collaborate with other managers to ensure seamless coordination between FOH and Kitchen operations 

Follow Zuma's service standards and protocols, including uniform guidelines, grooming standards, and service etiquette 

Operate ethically to protect the image of the company 

Performs other duties and responsibilities as required or requested 

3+ years of experience in restaurant management role in a premium dining environment 

Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team 

In-depth knowledge of restaurant operations, including food and beverage service, guest relations, and compliance with health and safety regulations 

Strong communication skills, both verbal and written, with the ability to interact effectively with guests and staff 

Ability to handle high-pressure situations calmly and professionally 

Knowledge of restaurant operations and service standards 

Familiarity with POS systems and basic administrative tasks 

Passion for hospitality and a commitment to delivering outstanding guest service 

Ability to work flexible hours, including evenings, weekends, and holidays, as required 

Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards 

Must be able to lift and carry up to 25 lbs; Ability to stand for prolong periods of time and climb steps regularly 

Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment 

Medical, Dental, Vision Insurance 

Bonus program 

Paid Time Off 

Free family meal daily 

50% off dining discounts at Zuma  

The opportunity to work on a team with global hospitality/culinary experience