The Facilities Assistant plays a vital role in maintaining the operational integrity, safety, and appearance of the restaurant, with a strong focus on kitchen facilities and equipment. This position is responsible for performing preventative maintenance, troubleshooting repairs, supporting equipment upkeep, and ensuring the restaurant environment meets Zuma’s operational and safety standards. 

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.

Life at Zuma

At Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:

Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do

Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness

Embrace the Energy - we bring passion and positivity to everything we do 

Main Duties

Your key responsibilities will include:

• Perform routine inspections and preventative maintenance of restaurant facilities, with particular focus on kitchen equipment and back-of-house operations
• Troubleshoot and complete minor repairs on kitchen equipment, refrigeration units, smallwares, plumbing fixtures, lighting, doors, and general building systems
• Coordinate and assist licensed vendors or contractors with electrical, plumbing, gas, HVAC, and specialized equipment servicing as required
• Ensure all kitchen equipment (ovens, grills, refrigeration, dishwashers, etc.) is functioning safely and efficiently, escalating major repairs when necessary
• Support installation and setup of new kitchen or restaurant equipment as needed
• Maintain cleanliness and organization of maintenance storage areas, tools, and repair supplies
• Respond promptly to urgent repair requests during service periods to minimize operational disruption
• Conduct regular safety checks to ensure compliance with workplace health and safety regulations
• Assist with minor carpentry, patchwork, painting, and aesthetic upkeep of guest and back-of-house areas
• Move equipment or furniture as required for maintenance, deep cleaning, or operational needs
• Maintain maintenance logs and report recurring issues to management for long-term resolution planning

• Perform additional duties as required or requested

What We Look For

Our ideal candidate embodies our values and the following:

• Previous experience in restaurant, hospitality, or commercial facilities maintenance
• Working knowledge of kitchen equipment systems, refrigeration, plumbing, and general building maintenance
• Ability to identify mechanical issues and determine appropriate repair solutions
• Strong understanding of workplace safety standards and preventative maintenance practices
• Ability to lift and move heavy equipment and perform physically demanding tasks
• Strong organizational skills and attention to detail
• Ability to work flexible hours, including evenings, weekends, and holidays, as required

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.  

As part of our team, you’ll enjoy:

• World-Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being
• Family Meals are shared daily
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. 

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage. 

The Facilities Assistant plays a vital role in maintaining the operational integrity, safety, and appearance of the restaurant, with a strong focus on kitchen facilities and equipment. This position is responsible for performing preventative maintenance, troubleshooting repairs, supporting equipment upkeep, and ensuring the restaurant environment meets Zuma’s operational and safety standards. 

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.

Life at Zuma

At Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:

Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we do

Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness

Embrace the Energy - we bring passion and positivity to everything we do 

Main Duties

Your key responsibilities will include:

• Perform routine inspections and preventative maintenance of restaurant facilities, with particular focus on kitchen equipment and back-of-house operations
• Troubleshoot and complete minor repairs on kitchen equipment, refrigeration units, smallwares, plumbing fixtures, lighting, doors, and general building systems
• Coordinate and assist licensed vendors or contractors with electrical, plumbing, gas, HVAC, and specialized equipment servicing as required
• Ensure all kitchen equipment (ovens, grills, refrigeration, dishwashers, etc.) is functioning safely and efficiently, escalating major repairs when necessary
• Support installation and setup of new kitchen or restaurant equipment as needed
• Maintain cleanliness and organization of maintenance storage areas, tools, and repair supplies
• Respond promptly to urgent repair requests during service periods to minimize operational disruption
• Conduct regular safety checks to ensure compliance with workplace health and safety regulations
• Assist with minor carpentry, patchwork, painting, and aesthetic upkeep of guest and back-of-house areas
• Move equipment or furniture as required for maintenance, deep cleaning, or operational needs
• Maintain maintenance logs and report recurring issues to management for long-term resolution planning

• Perform additional duties as required or requested

What We Look For

Our ideal candidate embodies our values and the following:

• Previous experience in restaurant, hospitality, or commercial facilities maintenance
• Working knowledge of kitchen equipment systems, refrigeration, plumbing, and general building maintenance
• Ability to identify mechanical issues and determine appropriate repair solutions
• Strong understanding of workplace safety standards and preventative maintenance practices
• Ability to lift and move heavy equipment and perform physically demanding tasks
• Strong organizational skills and attention to detail
• Ability to work flexible hours, including evenings, weekends, and holidays, as required

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.  

As part of our team, you’ll enjoy:

• World-Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being
• Family Meals are shared daily
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. 

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.