{{'Back to Hospitality Unite Jobs' | translate}}

Restaurant Team Member - Part time

Summary
Restaurant Team Member - Part time
Salary To Be discussed
Plus Tips
Schedule Part Time
Location The Quay, Sandwich CT13 9EF, UK

Restaurant Team Member - Part time


Description

Shepherd Neame is on the lookout for part time Restaurant Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you. 


Located next to the River Stour in the heart of the beautiful medieval town of Sandwich, Kent, the Bell Hotel has been welcoming guests to the town since Tudor times. Having undergone extensive refurbishment in recent years, the historic riverside retreat offers guests a luxurious experience with 21st-century comforts. Sandwich is also a magnet for golfers, with Royal St George’s and Prince’s golf clubs on its doorstep.


At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.


If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything that you will need to know.


WE ARE LOOKING FOR SOMEONE WHO

Has Spitfire Spirit

  • Is confident to suggest new ways of working
  • Remains positive and optimistic when under pressure
  • Is flexible and responsive to change
  • Motivates and engages with those they work with

Is great at Working Together

  • Supports their team to deliver a great customer experience
  • Shows willingness to learn new skills and explore opportunities to develop
  • Shares knowledge and learning with other team members
  • Participates in and supports inclusive working environment
  • Resolves customer queries and complaints quickly and positively, seeks guidance when necessary

Has Pride and Passion

  • Acknowledges every customer with a warm welcome and delivers excellent service
  • Creates great customer experiences
  • Demonstrates great product knowledge and recommendations to our customers, presenting food and drink choices perfectly
  • Celebrates our heritage as Britain’s Oldest Brewer
  • Gives each customer a genuine farewell

With Deep Integrity

  • Acts with integrity and honesty
  • Provides constructive feedback to the leadership team to enhance the customer experience
  • Behaves with due care and consideration for the health, safety and wellbeing of themselves and others

BENEFITS

  • Immediate start available
  • Competitive hourly pay rate
  • A share of tips
  • Early wage withdrawal scheme
  • Company pension plan
  • Employee discount scheme at Shepherd Neame retail pubs & hotels
  • Access to a Workplace Mental Health Platform
  • Full company induction process
  • The opportunity to develop & move between pubs within the company
  • Fast paced, fun and diverse working environment
  • Flexible working hours
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Perhaps best known for great British classic ales such as Spitfire Amber, which carries the Royal Warrant, our diverse portfolio includes Five Grain Lager, the Bear Island Collection and the Whitstable Bay Collection. We also brew international lagers under licence including premium Thai lager Singha and American best-seller Samuel Adams Boston Lager, and are the sole UK distributor for Truly hard seltzer.

Shepherd Neame is on the lookout for part time Restaurant Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you. 


Located next to the River Stour in the heart of the beautiful medieval town of Sandwich, Kent, the Bell Hotel has been welcoming guests to the town since Tudor times. Having undergone extensive refurbishment in recent years, the historic riverside retreat offers guests a luxurious experience with 21st-century comforts. Sandwich is also a magnet for golfers, with Royal St George’s and Prince’s golf clubs on its doorstep.


At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.


If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything that you will need to know.


WE ARE LOOKING FOR SOMEONE WHO

Has Spitfire Spirit

  • Is confident to suggest new ways of working
  • Remains positive and optimistic when under pressure
  • Is flexible and responsive to change
  • Motivates and engages with those they work with

Is great at Working Together

  • Supports their team to deliver a great customer experience
  • Shows willingness to learn new skills and explore opportunities to develop
  • Shares knowledge and learning with other team members
  • Participates in and supports inclusive working environment
  • Resolves customer queries and complaints quickly and positively, seeks guidance when necessary

Has Pride and Passion

  • Acknowledges every customer with a warm welcome and delivers excellent service
  • Creates great customer experiences
  • Demonstrates great product knowledge and recommendations to our customers, presenting food and drink choices perfectly
  • Celebrates our heritage as Britain’s Oldest Brewer
  • Gives each customer a genuine farewell

With Deep Integrity

  • Acts with integrity and honesty
  • Provides constructive feedback to the leadership team to enhance the customer experience
  • Behaves with due care and consideration for the health, safety and wellbeing of themselves and others

BENEFITS

  • Immediate start available
  • Competitive hourly pay rate
  • A share of tips
  • Early wage withdrawal scheme
  • Company pension plan
  • Employee discount scheme at Shepherd Neame retail pubs & hotels
  • Access to a Workplace Mental Health Platform
  • Full company induction process
  • The opportunity to develop & move between pubs within the company
  • Fast paced, fun and diverse working environment
  • Flexible working hours
WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Perhaps best known for great British classic ales such as Spitfire Amber, which carries the Royal Warrant, our diverse portfolio includes Five Grain Lager, the Bear Island Collection and the Whitstable Bay Collection. We also brew international lagers under licence including premium Thai lager Singha and American best-seller Samuel Adams Boston Lager, and are the sole UK distributor for Truly hard seltzer.

Details
Salary To Be discussed
Plus Tips
Schedule Part Time
Location The Quay, Sandwich CT13 9EF, UK

Skills
Other
By applying you confirm you have these skills.


The Quay, Sandwich CT13 9EF, UK