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Host/Hostess

Category
Restaurants
Cuisine
Mexican
Summary
Host/Hostess
Salary To Be discussed
Schedule Full Time
Experience Minimum 2 years of experience
Location 50 Moraga Ave, San Francisco, CA 94129, USA
Category Restaurants
Cuisine Mexican

Host/Hostess


Description

Host/Hostess play a very important role as they are the first touch point and responsible for creating a great firsts impression.  A friendly, accommodating demeanor, as well as an ability to multitask, are essential for success in this position.


Essential Functions

  • Greet the guests upon arrival

  • Manager service rotation and Yelp Table Management System

  • Answer the phone following the right telephone etiquette

  • Seat guests

  • Available to work a variety of hours, days and shifts, including weekends

  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction

  • Ability to multitask calmly and effectively in a busy, stressful environment

  • Work in a confined, crowded space of variable noise and temperature levels

  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds

  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces 


Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs

  • Greet guests with a warm, sincere smile

  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy

  • Ability to recognize an intoxicated guest, refuse to over serve guests and seek out management with any concerns about a guest that appears intoxicated

  • Understand and respond knowledgeably to questions about the restaurant and menu

  • Comply with all safety and sanitation guidelines and procedures

  • Successfully complete alcohol awareness training

  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook

  • Get along well with others and be a team player

  • Other duties will be assigned as needed


Host/Hostess play a very important role as they are the first touch point and responsible for creating a great firsts impression.  A friendly, accommodating demeanor, as well as an ability to multitask, are essential for success in this position.


Essential Functions

  • Greet the guests upon arrival

  • Manager service rotation and Yelp Table Management System

  • Answer the phone following the right telephone etiquette

  • Seat guests

  • Available to work a variety of hours, days and shifts, including weekends

  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction

  • Ability to multitask calmly and effectively in a busy, stressful environment

  • Work in a confined, crowded space of variable noise and temperature levels

  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds

  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces 


Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs

  • Greet guests with a warm, sincere smile

  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy

  • Ability to recognize an intoxicated guest, refuse to over serve guests and seek out management with any concerns about a guest that appears intoxicated

  • Understand and respond knowledgeably to questions about the restaurant and menu

  • Comply with all safety and sanitation guidelines and procedures

  • Successfully complete alcohol awareness training

  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook

  • Get along well with others and be a team player

  • Other duties will be assigned as needed



Details
Salary To Be discussed
Schedule Full Time
Experience Minimum 2 years of experience
Location 50 Moraga Ave, San Francisco, CA 94129, USA
Category Restaurants
Cuisine Mexican

Skills
Fast-Paced Experience
By applying you confirm you have these skills.


50 Moraga Ave, San Francisco, CA 94129, USA