People & Systems Co-ordinator

JOIN US 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

OUR HOTEL 

Hotel Indigo and the Staybridge Suites, 187 keys in the 19th century converted linen mills with a salute to its industrial heritage in every area of the building. You will be joining these elite status hotels strengthening the already exceptional team of individuals dedicated to delivering excellent service and committed to remaining the best hotels in the city. 

OUR BENEFITS 

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday 
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship 
• 30% F&B discount at RBH hotels 
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
• Flexible working arrangements
• Wagestream - choose how and when you get paid 
• Life Insurance 
• Employee Assistance Programme 
• Social and wellness events and activities all year round 
• Free meals on duty saving you over £1000 per year

And much much more! 

Job Purpose

Working closely with the General Manager and leadership team, the role is responsible for coordinating people and culture activities across the hotel, including employee engagement, recruitment, onboarding, training, payroll administration, HR support and people systems management.

The role acts as a culture ambassador, driving colleague engagement initiatives, team-building events, wellbeing activities and recognition programmes that help create a positive employee experience. It also ensures employee records, learning platforms, payroll information and hotel systems are maintained accurately, compliantly and efficiently.

This is a varied, highly visible role requiring excellent organisation, strong communication skills, attention to detail and a genuine passion for people and hospitality.

Key Responsibilities

Culture, Engagement & Employee Experience

• Champion the hotel's culture, values and behaviours across all departments.
• Develop and deliver colleague engagement initiatives, recognition programmes, wellbeing activities and team events.
• Manage the hotel's engagement calendar, including celebrations, people days, charity and community initiatives.
• Support colleague forums, surveys and feedback activities, helping managers develop action plans.

Recruitment & Onboarding

• Coordinate recruitment activity across the hotel, working with hiring managers to attract and select talent.
• Manage job postings, candidate communication, interview scheduling and recruitment records.
• Coordinate pre-employment checks and new starter administration.
• Deliver a welcoming and effective onboarding experience, ensuring colleagues have the tools, training and support required to succeed.

HR Administration & Employee Support

• Provide first-line support for day-to-day HR and people administration queries.
• Maintain accurate employee records and confidential personnel files.
• Prepare employment documentation, including contracts, amendments and employee correspondence.
• Support managers with people processes including probation, absence management, performance, disciplinary and grievance administration.
• Produce people reports and maintain compliance with company policies and employment practices.

Training & Development

• Maintain training records and learning management systems.
• Monitor statutory, mandatory, brand and role-specific training completion.
• Support managers in identifying development needs and promoting learning opportunities.

People Systems & Compliance

• Maintain employee information across HR, recruitment, payroll, learning and hotel systems.
• Support colleagues and managers with system queries and troubleshooting.
• Carry out regular audits to ensure data accuracy and compliance.
• Support compliance with IHG standards, training requirements and people processes.

Payroll Administration

• Coordinate monthly payroll administration and submit payroll information within agreed deadlines.
• Process new starters, leavers, contractual changes, absences and payroll adjustments.
• Resolve payroll queries and liaise with payroll providers and support teams.
• Maintain accurate payroll records and strict confidentiality.

Skills, Knowledge & Experience

Essential

• Experience in HR, recruitment, training, employee engagement, administration or a similar coordination role.
• Strong organisational and administrative skills with excellent attention to detail.
• Passion for people, culture and creating a positive employee experience.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities and meet deadlines.
• Good IT skills and confidence using Microsoft Office and business systems.
• Ability to handle confidential information professionally and discreetly.

Desirable

• Experience within hospitality, hotels or another fast-paced operational environment.
• Payroll administration experience.
• Knowledge of UK employment law and HR best practice.
  
  

What We Are Looking For

We are looking for an enthusiastic and people-focused individual who enjoys making a positive difference to workplace culture and employee experience.

You will be approachable, proactive and highly organised, with the ability to balance colleague engagement and culture initiatives alongside recruitment, administration, payroll and compliance responsibilities. Most importantly, you will be passionate about creating an environment where colleagues feel valued, connected, supported and proud to work at the hotel.

Contract: 32 hours 

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

JOIN US 

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

OUR HOTEL 

Hotel Indigo and the Staybridge Suites, 187 keys in the 19th century converted linen mills with a salute to its industrial heritage in every area of the building. You will be joining these elite status hotels strengthening the already exceptional team of individuals dedicated to delivering excellent service and committed to remaining the best hotels in the city. 

OUR BENEFITS 

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday 
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship 
• 30% F&B discount at RBH hotels 
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals) 
• Flexible working arrangements
• Wagestream - choose how and when you get paid 
• Life Insurance 
• Employee Assistance Programme 
• Social and wellness events and activities all year round 
• Free meals on duty saving you over £1000 per year

And much much more! 

Job Purpose

Working closely with the General Manager and leadership team, the role is responsible for coordinating people and culture activities across the hotel, including employee engagement, recruitment, onboarding, training, payroll administration, HR support and people systems management.

The role acts as a culture ambassador, driving colleague engagement initiatives, team-building events, wellbeing activities and recognition programmes that help create a positive employee experience. It also ensures employee records, learning platforms, payroll information and hotel systems are maintained accurately, compliantly and efficiently.

This is a varied, highly visible role requiring excellent organisation, strong communication skills, attention to detail and a genuine passion for people and hospitality.

Key Responsibilities

Culture, Engagement & Employee Experience

• Champion the hotel's culture, values and behaviours across all departments.
• Develop and deliver colleague engagement initiatives, recognition programmes, wellbeing activities and team events.
• Manage the hotel's engagement calendar, including celebrations, people days, charity and community initiatives.
• Support colleague forums, surveys and feedback activities, helping managers develop action plans.

Recruitment & Onboarding

• Coordinate recruitment activity across the hotel, working with hiring managers to attract and select talent.
• Manage job postings, candidate communication, interview scheduling and recruitment records.
• Coordinate pre-employment checks and new starter administration.
• Deliver a welcoming and effective onboarding experience, ensuring colleagues have the tools, training and support required to succeed.

HR Administration & Employee Support

• Provide first-line support for day-to-day HR and people administration queries.
• Maintain accurate employee records and confidential personnel files.
• Prepare employment documentation, including contracts, amendments and employee correspondence.
• Support managers with people processes including probation, absence management, performance, disciplinary and grievance administration.
• Produce people reports and maintain compliance with company policies and employment practices.

Training & Development

• Maintain training records and learning management systems.
• Monitor statutory, mandatory, brand and role-specific training completion.
• Support managers in identifying development needs and promoting learning opportunities.

People Systems & Compliance

• Maintain employee information across HR, recruitment, payroll, learning and hotel systems.
• Support colleagues and managers with system queries and troubleshooting.
• Carry out regular audits to ensure data accuracy and compliance.
• Support compliance with IHG standards, training requirements and people processes.

Payroll Administration

• Coordinate monthly payroll administration and submit payroll information within agreed deadlines.
• Process new starters, leavers, contractual changes, absences and payroll adjustments.
• Resolve payroll queries and liaise with payroll providers and support teams.
• Maintain accurate payroll records and strict confidentiality.

Skills, Knowledge & Experience

Essential

• Experience in HR, recruitment, training, employee engagement, administration or a similar coordination role.
• Strong organisational and administrative skills with excellent attention to detail.
• Passion for people, culture and creating a positive employee experience.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities and meet deadlines.
• Good IT skills and confidence using Microsoft Office and business systems.
• Ability to handle confidential information professionally and discreetly.

Desirable

• Experience within hospitality, hotels or another fast-paced operational environment.
• Payroll administration experience.
• Knowledge of UK employment law and HR best practice.
  
  

What We Are Looking For

We are looking for an enthusiastic and people-focused individual who enjoys making a positive difference to workplace culture and employee experience.

You will be approachable, proactive and highly organised, with the ability to balance colleague engagement and culture initiatives alongside recruitment, administration, payroll and compliance responsibilities. Most importantly, you will be passionate about creating an environment where colleagues feel valued, connected, supported and proud to work at the hotel.

Contract: 32 hours 

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.