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Senior Waiter/Waitress

The May Fair Hotel
Senior Waiter/Waitress
The May Fair Hotel
Full Time
Coins Icon Competitive salary
Senior Waiter/Waitress
The May Fair Hotel
Full Time
Coins Icon Competitive salary
Skills
Senior Waiter/ess
Get directions
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Description

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. 

At Edwardian Hotels London  we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Senior Waiter/ Waitress for our 5 Star The May Fair Hotel and its destination restaurant May Fair Kitchen.

Overview:

  • Delivering exceptional, personalised service throughout the guest journey.
  • Welcoming guests warmly and ensuring they feel recognised and looked after from the moment they arrive. [MFK_Servic...s_Jan_2026 | PDF]
  • Taking food and beverage orders confidently and providing knowledgeable recommendations.
  • Developing excellent knowledge of our food, wine and beverage offering.
  • Anticipating guest needs and taking ownership of special requests.
  • Ensuring service standards are delivered consistently, from preparation and mise en place through to the final farewell.
  • Supporting and guiding Waiters/esses and junior members of the team, leading by example on the floor.
  • Working closely with the kitchen, bar and restaurant leadership teams to ensure smooth and well-timed service.
  • Handling guest feedback positively and taking appropriate action to resolve issues.
  • Maintaining excellent presentation, cleanliness and attention to detail throughout the restaurant.
  • Supporting the team during busy services while remaining calm, organised and guest-focused.

About You:

  • Previous experience as a Waiter/ess or Senior Waiter/ess within a quality restaurant, luxury hotel or similar premium hospitality environment.
  • Strong food and beverage knowledge, with a genuine interest in developing this further.
  • A confident, warm and engaging approach with guests.
  • Excellent communication skills and the ability to build rapport naturally.
  • The ability to work effectively as part of a busy restaurant team.
  • Great attention to detail and high personal standards.
  • The confidence to support junior colleagues and lead by example.
  • Flexibility to work a variety of shifts, including evenings and weekends.

Our Benefits Package:

·        Competitive salary

·        28 days Holiday per annum including Bank Holidays increasing with long service

·        Complimentary hot meals, salad bar and unlimited beverages provided daily

·        Recommend a Friend Scheme of up to £500 per friend recommended.

·        Annual complimentary night stays within our hotels

·        Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

·        Access to a discount platform for all of the most popular stores and outlets

·        Auto enrolment into our company pension scheme

·        Regular social events across all hotels

·        Annual company recognition events held in January each year

·        Wellbeing champions across all of our hotels

·        Access to our company doctor for medical appointments and occupational health support

·        Access for all hosts to our online learning platform Edwardian Academy

·        Opportunities for promotion and a wide range of training programs to support your development

 Eligibility

·         In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. 

At Edwardian Hotels London  we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Senior Waiter/ Waitress for our 5 Star The May Fair Hotel and its destination restaurant May Fair Kitchen.

Overview:

  • Delivering exceptional, personalised service throughout the guest journey.
  • Welcoming guests warmly and ensuring they feel recognised and looked after from the moment they arrive. [MFK_Servic...s_Jan_2026 | PDF]
  • Taking food and beverage orders confidently and providing knowledgeable recommendations.
  • Developing excellent knowledge of our food, wine and beverage offering.
  • Anticipating guest needs and taking ownership of special requests.
  • Ensuring service standards are delivered consistently, from preparation and mise en place through to the final farewell.
  • Supporting and guiding Waiters/esses and junior members of the team, leading by example on the floor.
  • Working closely with the kitchen, bar and restaurant leadership teams to ensure smooth and well-timed service.
  • Handling guest feedback positively and taking appropriate action to resolve issues.
  • Maintaining excellent presentation, cleanliness and attention to detail throughout the restaurant.
  • Supporting the team during busy services while remaining calm, organised and guest-focused.

About You:

  • Previous experience as a Waiter/ess or Senior Waiter/ess within a quality restaurant, luxury hotel or similar premium hospitality environment.
  • Strong food and beverage knowledge, with a genuine interest in developing this further.
  • A confident, warm and engaging approach with guests.
  • Excellent communication skills and the ability to build rapport naturally.
  • The ability to work effectively as part of a busy restaurant team.
  • Great attention to detail and high personal standards.
  • The confidence to support junior colleagues and lead by example.
  • Flexibility to work a variety of shifts, including evenings and weekends.

Our Benefits Package:

·        Competitive salary

·        28 days Holiday per annum including Bank Holidays increasing with long service

·        Complimentary hot meals, salad bar and unlimited beverages provided daily

·        Recommend a Friend Scheme of up to £500 per friend recommended.

·        Annual complimentary night stays within our hotels

·        Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

·        Access to a discount platform for all of the most popular stores and outlets

·        Auto enrolment into our company pension scheme

·        Regular social events across all hotels

·        Annual company recognition events held in January each year

·        Wellbeing champions across all of our hotels

·        Access to our company doctor for medical appointments and occupational health support

·        Access for all hosts to our online learning platform Edwardian Academy

·        Opportunities for promotion and a wide range of training programs to support your development

 Eligibility

·         In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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Senior Waiter/Waitress
Full Time
Coins Icon Competitive salary
Skills
Senior Waiter/ess
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The May Fair Hotel, Stratton Street, London, W1J 8LT, United Kingdom
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