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Omnichannel Technical Project Manager

Location
Summary
Omnichannel Technical Project Manager
Salary Competitive salary
Plus Bonus
Schedule Full Time
Experience Minimum 5 years of experience
Location Phone Interview

Omnichannel Technical Project Manager


Description

The Lacoste team seeks a self-motivated professional with excellent project management, analytical and technical skills to join our IT Team as an Omnichannel Technical Project Manager.  As the Omnichannel Technical Project Manager, you will serve a key role in driving the discovery, delivery, and support of our digital platform initiatives with the North American region.

As a team member, you will be responsible for understanding the various technology components in the omnichannel ecosystem, collaborating with all business stakeholders in the Order-Fulfillment lifecycle, and ensuring the successful delivery of technology solutions.

 

The Omnichannel Technical Project Manager will serve as the primary contact and subject expert for the Order Management System. Key internal partners include E-Commerce, Data Integration, Retail and Supply Chain teams. This role will also collaborate closely with Global teams and external vendors to facilitate change, maintain operational stability, and drive collaboration across order fulfillment channels. A successful candidate has experience in e-commerce, order management, and API integrations.

 

Job Responsibilities:
Analyze the user needs

  • Exchange with the users to the scope and challenge their IT needs and helps them to define specifications based on financials and features expectations, and an ROI identified
  • Organize the validation of the needs and the redactions of all technical and functionals specifications.

 Define the means and plan the project execution

  • Define the objective for technical deployment and user satisfaction
  • Define the human resources (project team, development team, external partners) and financials resources in accordance with the multiple IT and business managers involved
  • Plan the execution with schedule, resources, and budget constraints.
  • Identify and qualify the risks and build an action plan to minimize risks.
  • Pilot and coordinate the production of the various project deliverables.

 Ensure a project follow up

  • Coordinate the IT teams involved in the project ( nonhierarchical management).
  • Ensure the internal and external communication of the projects
  • Ensure the planning, workload, deliverable, and budget compliance.
  • Define a training plan to develop the skills of the business teams.
  • Animate and prepare the project steering committee meetings to review deliverables, risks, budgets, workloads, timesheets, planning, technical and functional decisions arbitration follow-up.

 Ensure the delivery of the project

  • Support the users and define a plan to deliver fixes.
  • Contribute to plan and evaluate the maintenances tasks with involved teams.
  • Structure, follow up and participate in the unitary tests, user acceptance tests, and dry runs.
  • Transition the elements to the RUN teams with a correct level of documentation.

 Others missions

  • Contribute to enhancing the IT environment.
  • Be a force of proposal to enhance the project methodology

 Key Requirements: 

  • Bachelor’s Degree in Information Technology preferred, or related field or advanced level IT certifications.
  • Proven work experience as a project manager in a technical environment (5 yr+)
  • Experience with Order Management principles, practices, and techniques a plus (Manhattan Active OMNI)
  • Experience with web development and web technologies
  • Experience with external software developers
  • Good communications skills with customers, team, and stakeholders
  • Customer-focused mindset
  • Experience with QA practices and documentation
  • Excellent organization and time management skills
  • Any experience within the retail fashion industry would be beneficial
  • Experience in JIRA or any other issue management system
  • Experience leveraging Agile methodologies preferred

 Technical Skills:

  • Excellent knowledge of API frameworks & Integration via API’s
  • POSTMAN (JSON/SOAP)
  • Knowledge of working with Manhattan OMS - Active Omni would be a plus
  • Knowledge of high-level system design methodologies and techniques (such as the entity/relationship model, data/process flow diagrams, API, Cloud, etc.).
  • Knowledge of relational databases, developing SQL, building and executing queries to create datasets
  • ERP Orliweb
  • Oracle DB (SQL / PL-SQL)

Core Values and Traits:

 Play as One Team:

  • Showing respect towards everyone
  • Commitment for the team’s work and decisions

Play with Elegance:

  • Striving for excellence
  • Treating others with fair play and humility

Play by Daring:

  • Having the courage to speak up, experiment and take initiative
  • To explore new opportunities

Play with Tenacity:

  • Constantly seek continuous improvement
  • Learning from our failures

 

At Lacoste, we’re committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.

 

 * This job description is not intended to be exhaustive.  They can be changed orally or in writing at any time by the discretion of management.  We as Lacoste associates must also always ensure that all functions of our position are represented with our core values.


 

The Lacoste team seeks a self-motivated professional with excellent project management, analytical and technical skills to join our IT Team as an Omnichannel Technical Project Manager.  As the Omnichannel Technical Project Manager, you will serve a key role in driving the discovery, delivery, and support of our digital platform initiatives with the North American region.

As a team member, you will be responsible for understanding the various technology components in the omnichannel ecosystem, collaborating with all business stakeholders in the Order-Fulfillment lifecycle, and ensuring the successful delivery of technology solutions.

 

The Omnichannel Technical Project Manager will serve as the primary contact and subject expert for the Order Management System. Key internal partners include E-Commerce, Data Integration, Retail and Supply Chain teams. This role will also collaborate closely with Global teams and external vendors to facilitate change, maintain operational stability, and drive collaboration across order fulfillment channels. A successful candidate has experience in e-commerce, order management, and API integrations.

 

Job Responsibilities:
Analyze the user needs

  • Exchange with the users to the scope and challenge their IT needs and helps them to define specifications based on financials and features expectations, and an ROI identified
  • Organize the validation of the needs and the redactions of all technical and functionals specifications.

 Define the means and plan the project execution

  • Define the objective for technical deployment and user satisfaction
  • Define the human resources (project team, development team, external partners) and financials resources in accordance with the multiple IT and business managers involved
  • Plan the execution with schedule, resources, and budget constraints.
  • Identify and qualify the risks and build an action plan to minimize risks.
  • Pilot and coordinate the production of the various project deliverables.

 Ensure a project follow up

  • Coordinate the IT teams involved in the project ( nonhierarchical management).
  • Ensure the internal and external communication of the projects
  • Ensure the planning, workload, deliverable, and budget compliance.
  • Define a training plan to develop the skills of the business teams.
  • Animate and prepare the project steering committee meetings to review deliverables, risks, budgets, workloads, timesheets, planning, technical and functional decisions arbitration follow-up.

 Ensure the delivery of the project

  • Support the users and define a plan to deliver fixes.
  • Contribute to plan and evaluate the maintenances tasks with involved teams.
  • Structure, follow up and participate in the unitary tests, user acceptance tests, and dry runs.
  • Transition the elements to the RUN teams with a correct level of documentation.

 Others missions

  • Contribute to enhancing the IT environment.
  • Be a force of proposal to enhance the project methodology

 Key Requirements: 

  • Bachelor’s Degree in Information Technology preferred, or related field or advanced level IT certifications.
  • Proven work experience as a project manager in a technical environment (5 yr+)
  • Experience with Order Management principles, practices, and techniques a plus (Manhattan Active OMNI)
  • Experience with web development and web technologies
  • Experience with external software developers
  • Good communications skills with customers, team, and stakeholders
  • Customer-focused mindset
  • Experience with QA practices and documentation
  • Excellent organization and time management skills
  • Any experience within the retail fashion industry would be beneficial
  • Experience in JIRA or any other issue management system
  • Experience leveraging Agile methodologies preferred

 Technical Skills:

  • Excellent knowledge of API frameworks & Integration via API’s
  • POSTMAN (JSON/SOAP)
  • Knowledge of working with Manhattan OMS - Active Omni would be a plus
  • Knowledge of high-level system design methodologies and techniques (such as the entity/relationship model, data/process flow diagrams, API, Cloud, etc.).
  • Knowledge of relational databases, developing SQL, building and executing queries to create datasets
  • ERP Orliweb
  • Oracle DB (SQL / PL-SQL)

Core Values and Traits:

 Play as One Team:

  • Showing respect towards everyone
  • Commitment for the team’s work and decisions

Play with Elegance:

  • Striving for excellence
  • Treating others with fair play and humility

Play by Daring:

  • Having the courage to speak up, experiment and take initiative
  • To explore new opportunities

Play with Tenacity:

  • Constantly seek continuous improvement
  • Learning from our failures

 

At Lacoste, we’re committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.

 

 * This job description is not intended to be exhaustive.  They can be changed orally or in writing at any time by the discretion of management.  We as Lacoste associates must also always ensure that all functions of our position are represented with our core values.


 


Details
Salary Competitive salary
Plus Bonus
Schedule Full Time
Experience Minimum 5 years of experience
Location Phone Interview

Skills
Microsoft Office
By applying you confirm you have these skills.

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Phone Interview