POSITION PURPOSE: Serve guests in a quick, efficient, friendly and professional manner that meets or exceeds guest’s expectations.

ESSENTIAL FUNCTIONS AND BASIC DUTIES: 
• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture. 
• Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner. 
• Listen and respond to inquiries using a positive, clear speaking voice. 
• Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance to the guest’s preference. 
• Able to safely transport hot and liquid items to and from the bar and kitchen areas. 
• Maintain a clean Dining Room area. 
• Anticipate and service the guest’s needs before requests are made. 
• Follow proper time and attendance and uniform procedures. 
• Able to ascertain a guest’s satisfaction and handle any problems which may arise and informing a Manager of the problem and how it was resolved.
OTHER: • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. • Due to the cyclical nature of the industry, Employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. • Upon employment, all Employees are required to fully comply with all rules and regulations for the safe and effective operation of the facilities. Employees who violate organization rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions: • Respond quickly and properly in any Restaurant emergency situation. • Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes. • Maintain cleanliness in all areas of the Dining Room. • The ability to perform other tasks or project as assigned by Management. 

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: • Able to speak, read, write, and understand the primary language(s) used in the workplace. • Good communication skills, both verbal and written. • Able to learn and perform all essential job functions accurately and safely. • Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests. • Auditory and visual abilities to observe and detect signs of emergency situations. 

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Able to stand and exert well-paced mobility for an extended period of time. • Able to lift up to 25lbs. and on a regular and continuing basis. • Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks. • Manual dexterity required to use and operate all necessary equipment. • Talking, hearing and seeing (vision) occur continuously in the process of communicating with guests, Supervisors and other Employees. 

QUALIFICATION STANDARDS: Education: High school or equivalent education preferred. Experience Required: Minimum one year serving experience required. Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Grooming: All Employees must maintain a neat, clean and well-groomed appearance per company standards.

POSITION PURPOSE: Serve guests in a quick, efficient, friendly and professional manner that meets or exceeds guest’s expectations.

ESSENTIAL FUNCTIONS AND BASIC DUTIES: 
• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture. 
• Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner. 
• Listen and respond to inquiries using a positive, clear speaking voice. 
• Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance to the guest’s preference. 
• Able to safely transport hot and liquid items to and from the bar and kitchen areas. 
• Maintain a clean Dining Room area. 
• Anticipate and service the guest’s needs before requests are made. 
• Follow proper time and attendance and uniform procedures. 
• Able to ascertain a guest’s satisfaction and handle any problems which may arise and informing a Manager of the problem and how it was resolved.
OTHER: • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. • Due to the cyclical nature of the industry, Employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. • Upon employment, all Employees are required to fully comply with all rules and regulations for the safe and effective operation of the facilities. Employees who violate organization rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions: • Respond quickly and properly in any Restaurant emergency situation. • Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes. • Maintain cleanliness in all areas of the Dining Room. • The ability to perform other tasks or project as assigned by Management. 

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: • Able to speak, read, write, and understand the primary language(s) used in the workplace. • Good communication skills, both verbal and written. • Able to learn and perform all essential job functions accurately and safely. • Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests. • Auditory and visual abilities to observe and detect signs of emergency situations. 

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Able to stand and exert well-paced mobility for an extended period of time. • Able to lift up to 25lbs. and on a regular and continuing basis. • Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks. • Manual dexterity required to use and operate all necessary equipment. • Talking, hearing and seeing (vision) occur continuously in the process of communicating with guests, Supervisors and other Employees. 

QUALIFICATION STANDARDS: Education: High school or equivalent education preferred. Experience Required: Minimum one year serving experience required. Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Grooming: All Employees must maintain a neat, clean and well-groomed appearance per company standards.