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Duty Manager
Boringdon Hall
Duty Manager
Boringdon Hall
Full Time
£35000 / Year
Duty Manager
Boringdon Hall
Full Time
£35000 / Year
Skills
Fluent in English
Description
Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly know as ‘the Enchanted Place on the Hill’
Home to the award winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant
Employee Benefits
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• Tokens & recognition scheme
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
• Friends & Family rates across the group
• Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2 , 5 - 15 Years - 1 additional holiday day per year.
• Cycle 2 work Scheme
• Annual Christmas Event
Key Attributes
- Hotel Management experience
- Able to meet financial targets
- Ability to work
under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
Role & Responsibilities:
Moderate responsibility for the management of hotel operations to assist Operations Manager and General Manager
- Assist with the coordination of all hotel operating departments with the Operations and General Manager plus communication and cooperation with all departments on a daily basis
- Deliver expected levels of performance and the consistency with which they are delivered.
- Target higher levels of guest satisfaction and repeat business.
- Maximise in house spend by all guests through all sales avenues.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To maintain and enhance the reputation of the hotel and spa.
- To assist in building a strong, well-motivated, high performing team in each department.
- To supervise, motivate, train and recruit these teams in line with company policies and manuals.
- Maximise sales performance, marketing and revenue management working closely with management.
- Assist in effective control of budgets and staff costs.
- Assist in ensuring the physical property is well maintained with regular maintenance and improvement.
- Ensure compliance on fire, health and safety, environmental health etc
- Management Reporting
- Ensure high standards of financial and reporting diligence.
- Step in to cover Operations Manager and General Manager due to absence from business.
- All other duties as required
- Please note that overtime is paid for agreed hours worked in excess of those contracted, plus a 5 hours per week buffer.
Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly know as ‘the Enchanted Place on the Hill’
Home to the award winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant
Employee Benefits
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• Tokens & recognition scheme
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
• Friends & Family rates across the group
• Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2 , 5 - 15 Years - 1 additional holiday day per year.
• Cycle 2 work Scheme
• Annual Christmas Event
Key Attributes
- Hotel Management experience
- Able to meet financial targets
- Ability to work
under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
Role & Responsibilities:
Moderate responsibility for the management of hotel operations to assist Operations Manager and General Manager
- Assist with the coordination of all hotel operating departments with the Operations and General Manager plus communication and cooperation with all departments on a daily basis
- Deliver expected levels of performance and the consistency with which they are delivered.
- Target higher levels of guest satisfaction and repeat business.
- Maximise in house spend by all guests through all sales avenues.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To maintain and enhance the reputation of the hotel and spa.
- To assist in building a strong, well-motivated, high performing team in each department.
- To supervise, motivate, train and recruit these teams in line with company policies and manuals.
- Maximise sales performance, marketing and revenue management working closely with management.
- Assist in effective control of budgets and staff costs.
- Assist in ensuring the physical property is well maintained with regular maintenance and improvement.
- Ensure compliance on fire, health and safety, environmental health etc
- Management Reporting
- Ensure high standards of financial and reporting diligence.
- Step in to cover Operations Manager and General Manager due to absence from business.
- All other duties as required
- Please note that overtime is paid for agreed hours worked in excess of those contracted, plus a 5 hours per week buffer.
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Duty Manager
Full Time
£35000 / Year
Skills
Fluent in English
Boringdon Hill, Plymouth, England PL7 4DP, United Kingdom