Reservations Coordinator

About us

Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.

Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.

With a total of eleven incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.

The Job

Working as part of the Sales team and reporting to the Reservations Team Lead, the Reservations Coordinator is the front line for Red Engine’s Sales Team.

Accountable for fulfilling product and service requests, the Reservations Coordinator will know our products in-depth and focus on maximising sales revenues through excellent client service. They will epitomise excellence in customer service and product knowledge from client enquiry to execution. Representing the voice of our brands, they will always embrace and live our values.

The role holder will have proven experience within a customer service, reservations or call centre environment and demonstrate a passion for helping to create exhilarating experiences for our guests.

The way we work with each other is at the heart of everything we do and, if you join us, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; to make sure you’re interested, challenged and always excited throughout your career with us.

Fancy joining the team? Apply Now

About us

Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.

Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.

With a total of eleven incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.

The Job

Working as part of the Sales team and reporting to the Reservations Team Lead, the Reservations Coordinator is the front line for Red Engine’s Sales Team.

Accountable for fulfilling product and service requests, the Reservations Coordinator will know our products in-depth and focus on maximising sales revenues through excellent client service. They will epitomise excellence in customer service and product knowledge from client enquiry to execution. Representing the voice of our brands, they will always embrace and live our values.

The role holder will have proven experience within a customer service, reservations or call centre environment and demonstrate a passion for helping to create exhilarating experiences for our guests.

The way we work with each other is at the heart of everything we do and, if you join us, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; to make sure you’re interested, challenged and always excited throughout your career with us.

Fancy joining the team? Apply Now