Product Manager
Summary
Product Manager
| Salary | £65000 - £75000 / Year |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
| Location | 56 Upper St, The Angel, London N1 0NY, UK |
Product Manager
Description
About Us
Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.
Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 13 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Job
As Product Manager, you will own the health of all of our products. You will be responsible for project managing a product from concept, through design, development through to promotion and marketing. You will develop, and project manage the product roadmap and customer journey for all new products and continuously review the health and impact of our current products, utilising customer and market insights to recommend improvements where appropriate.
Reporting to the CEO, you will ensure the company has full visibility of the complete guest journey of each product. You will work closely with internal teams to ensure sales objectives are being met, product briefs are being executed correctly and training is completed.
You will need to become intimate with our products and services, observing and gaining hands on experience and understanding of the full end to end product and guest journey. The role therefore requires flexibility in working times (not hours) and location to ensure thorough evaluation of all our products as they are experienced by our guests.
Key Responsibilities will include:
Product Research and Market Insight
- Working closely with the CEO, to translate the vision and concepts into overarching product and guest roadmaps
- Identify opportunities for product innovation and product enhancements
- Research and analyse market conditions ensuring evidence-based decision making is applied to our product roadmap
- Assess product viability by analysing proposed product requirements and preparing return on investment analysis
- Develop business cases to demonstrate product viability and/or refinement of current products
Product Roadmap & Lifecycle Management
- Support the CEO in the development of the overarching product & guest roadmap
- Project manage the product lifecycle, bringing together an integrated plan for development, sales and marketing
- Work with the marketing team, providing market insight to develop a product marketing plan, and campaigns to generate product awareness and demand. Recommending most appropriate channels to market and pricing strategy based on market analysis and review.
- Continually assess and improve product performance and effectiveness through ongoing market research, venue and customer insight. Recommending product refinements or retirement where appropriate
- Manage the product portfolio, a dashboard reporting the health of each live product
Guest Insight & Guest Journey
- Create a guest journey for all products which is focused on improving loyalty and advocacy both internally and externally
- Assess market impact of product through venue and guest insight, sourcing third party expertise where appropriate
- Work across all functions to ensure that the product and guest roadmap delivery is on track against targets and provide appropriate guest analysis input into the sales and marketing plans to Marketing team
- Develop and maintain a best practice library on guest experience case studies from different companies and industries, as well as a collation of best practice gained through experience in Targeted Programs
To be successful in this role, you'll have:
- Significant product management, product marketing or guest operations experience
- Strong quantitative and business analysis skills
- Knowledge of marketing principles and practices
- Experience of working with market and customer research, either as a practitioner or user
- Demonstrable experience in Project management
- Demonstrative experience operating and leading of guest experience frameworks
- The the ability to structure and communicate complex problems in a simple and pragmatic way
What you'll get;
The way we work with each other is at the heart of everything we do and, if you join us, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; to make sure you’re interested, challenged and always excited throughout your career with us.
Fancy joining the team? Apply Now
About Us
Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.
Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 13 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Job
As Product Manager, you will own the health of all of our products. You will be responsible for project managing a product from concept, through design, development through to promotion and marketing. You will develop, and project manage the product roadmap and customer journey for all new products and continuously review the health and impact of our current products, utilising customer and market insights to recommend improvements where appropriate.
Reporting to the CEO, you will ensure the company has full visibility of the complete guest journey of each product. You will work closely with internal teams to ensure sales objectives are being met, product briefs are being executed correctly and training is completed.
You will need to become intimate with our products and services, observing and gaining hands on experience and understanding of the full end to end product and guest journey. The role therefore requires flexibility in working times (not hours) and location to ensure thorough evaluation of all our products as they are experienced by our guests.
Key Responsibilities will include:
Product Research and Market Insight
- Working closely with the CEO, to translate the vision and concepts into overarching product and guest roadmaps
- Identify opportunities for product innovation and product enhancements
- Research and analyse market conditions ensuring evidence-based decision making is applied to our product roadmap
- Assess product viability by analysing proposed product requirements and preparing return on investment analysis
- Develop business cases to demonstrate product viability and/or refinement of current products
Product Roadmap & Lifecycle Management
- Support the CEO in the development of the overarching product & guest roadmap
- Project manage the product lifecycle, bringing together an integrated plan for development, sales and marketing
- Work with the marketing team, providing market insight to develop a product marketing plan, and campaigns to generate product awareness and demand. Recommending most appropriate channels to market and pricing strategy based on market analysis and review.
- Continually assess and improve product performance and effectiveness through ongoing market research, venue and customer insight. Recommending product refinements or retirement where appropriate
- Manage the product portfolio, a dashboard reporting the health of each live product
Guest Insight & Guest Journey
- Create a guest journey for all products which is focused on improving loyalty and advocacy both internally and externally
- Assess market impact of product through venue and guest insight, sourcing third party expertise where appropriate
- Work across all functions to ensure that the product and guest roadmap delivery is on track against targets and provide appropriate guest analysis input into the sales and marketing plans to Marketing team
- Develop and maintain a best practice library on guest experience case studies from different companies and industries, as well as a collation of best practice gained through experience in Targeted Programs
To be successful in this role, you'll have:
- Significant product management, product marketing or guest operations experience
- Strong quantitative and business analysis skills
- Knowledge of marketing principles and practices
- Experience of working with market and customer research, either as a practitioner or user
- Demonstrable experience in Project management
- Demonstrative experience operating and leading of guest experience frameworks
- The the ability to structure and communicate complex problems in a simple and pragmatic way
What you'll get;
The way we work with each other is at the heart of everything we do and, if you join us, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; to make sure you’re interested, challenged and always excited throughout your career with us.
Fancy joining the team? Apply Now
Details
| Salary | £65000 - £75000 / Year |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
| Location | 56 Upper St, The Angel, London N1 0NY, UK |
Skills
Product development
By applying you confirm you have these skills.
Red Engine
| Salary | £65000 - £75000 / Year |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
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56 Upper St, The Angel, London N1 0NY, UK