About Us

Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.  

Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between.   We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work 2024

With a total of 17 incredible venues throughout the UK, and a further 13 around the globe, we have ambitious plans and are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.

The Job 

The Business Systems Administrator plays a critical support role in ensuring the smooth operation and efficiency of Red Engine’s systems. They are responsible for managing and updating business applications and third party systems, ensuring they are accurate, secure, reliable, and optimised for performance. This role may involve troubleshooting technical issues, implementing system upgrades, and collaborating with various departments to support their systems needs and where applicable, provide effective solutions. By maintaining robust and efficient systems, they help to support the Company’s overall goals and enhances productivity. 

Key Responsibilities: 

Stock/COGs Performance: 

• Assist with stock-related issues, training sessions, and improvements

Product Development and Menu Management: 

• Update food and drinks bibles in reference to product development
• Collaborate with Ops/Product teams on drinks and food menus 
• Update and maintain pricing and recipes

New Venue Openings: 

• Manage & set up all accounts for new venue openings 
• Configure equipment for new venues
• Liaise with OPS and Zonal Account Manager on an ad hoc basis

Zonal Suite Management: 

• Oversee general setup, daily functioning, theme panelling, product configuration, and promotions setup (ad hoc & permanent) 
• Troubleshoot issues before referring to the Zonal Helpdesk
• Manage the iOrder system for designated venues

Me&U App Management: 

• Manage the Me&U App for existing and new venues
• Perform ongoing system updates and upgrades, including product content setup and branded creative content
• Liaise with OPS, Me&U support team, and Zonal Account Manager

Risk Proof Suite Management: 

• Manage the Risk Proof suite for existing and new venue openings
• Set up and update the Compliance Centre, including monitoring, audits, risk assessment, and registry section
• Set up users per venue and role of responsibility

Safety Culture (IAuditor) Suite: 

• Maintain and set up accounts for each venue
• Manage user profiles, audits, and reporting (periodic and quarterly)

TrailApp System Management: 

• Oversee all venue accounts
• Set up new venue openings, maintain, create, amend, and publish checklists 
• Manage user settings and reporting (weekly, periodic, and quarterly)

• Set up and update HGEM Hub for existing and new venue openings
• Manage user access and reporting (periodic and quarterly)

• Ensure the configuration of all operational systems aligns with company data standards and reporting guidelines
• Maintain key functionality to support reporting and BI functions
• Update, share, and maintain key SOPs to ensure data accuracy in operational systems
• Manage and update all new menus on DMN and lease with tech/marketing to ensure websites also updated. (This will include seasonal promotions such as lunch menus) 

To be successful in this role, you’ll:

• Have strong organisational and multitasking skills
• Be an excellent communication and collaboration abilities
• Have proficiency in managing various operational systems and applications
• Have strong attention to detail and commitment to maintaining data accuracy 
• Have previous experience working in the hospitality industry
• Have experience installing and administering the Zonal POS System and the other named platforms 

• Competitive pay
• Annual bonus
• 33 days annual leave inclusive of Bank Holidays
• Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from home Thursdays)
• Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday – Saturday, and free game hire)
• Private healthcare
• Regular team socials and weekly lunch in venue
• Monthly learning and development classes, quarterly teambuilding events
• Summer and Christmas socials
• Help @ hand 24/7 health support
• Free access to therapy, nutritionists, and physiotherapists
• Weekly lunch in venue 

Here at Red Engine, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included.  We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration, please apply.  

About Us

Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.  

Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between.   We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work 2024

With a total of 17 incredible venues throughout the UK, and a further 13 around the globe, we have ambitious plans and are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.

The Job 

The Business Systems Administrator plays a critical support role in ensuring the smooth operation and efficiency of Red Engine’s systems. They are responsible for managing and updating business applications and third party systems, ensuring they are accurate, secure, reliable, and optimised for performance. This role may involve troubleshooting technical issues, implementing system upgrades, and collaborating with various departments to support their systems needs and where applicable, provide effective solutions. By maintaining robust and efficient systems, they help to support the Company’s overall goals and enhances productivity. 

Key Responsibilities: 

Stock/COGs Performance: 

• Assist with stock-related issues, training sessions, and improvements

Product Development and Menu Management: 

• Update food and drinks bibles in reference to product development
• Collaborate with Ops/Product teams on drinks and food menus 
• Update and maintain pricing and recipes

New Venue Openings: 

• Manage & set up all accounts for new venue openings 
• Configure equipment for new venues
• Liaise with OPS and Zonal Account Manager on an ad hoc basis

Zonal Suite Management: 

• Oversee general setup, daily functioning, theme panelling, product configuration, and promotions setup (ad hoc & permanent) 
• Troubleshoot issues before referring to the Zonal Helpdesk
• Manage the iOrder system for designated venues

Me&U App Management: 

• Manage the Me&U App for existing and new venues
• Perform ongoing system updates and upgrades, including product content setup and branded creative content
• Liaise with OPS, Me&U support team, and Zonal Account Manager

Risk Proof Suite Management: 

• Manage the Risk Proof suite for existing and new venue openings
• Set up and update the Compliance Centre, including monitoring, audits, risk assessment, and registry section
• Set up users per venue and role of responsibility

Safety Culture (IAuditor) Suite: 

• Maintain and set up accounts for each venue
• Manage user profiles, audits, and reporting (periodic and quarterly)

TrailApp System Management: 

• Oversee all venue accounts
• Set up new venue openings, maintain, create, amend, and publish checklists 
• Manage user settings and reporting (weekly, periodic, and quarterly)

• Set up and update HGEM Hub for existing and new venue openings
• Manage user access and reporting (periodic and quarterly)

• Ensure the configuration of all operational systems aligns with company data standards and reporting guidelines
• Maintain key functionality to support reporting and BI functions
• Update, share, and maintain key SOPs to ensure data accuracy in operational systems
• Manage and update all new menus on DMN and lease with tech/marketing to ensure websites also updated. (This will include seasonal promotions such as lunch menus) 

To be successful in this role, you’ll:

• Have strong organisational and multitasking skills
• Be an excellent communication and collaboration abilities
• Have proficiency in managing various operational systems and applications
• Have strong attention to detail and commitment to maintaining data accuracy 
• Have previous experience working in the hospitality industry
• Have experience installing and administering the Zonal POS System and the other named platforms 

• Competitive pay
• Annual bonus
• 33 days annual leave inclusive of Bank Holidays
• Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from home Thursdays)
• Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday – Saturday, and free game hire)
• Private healthcare
• Regular team socials and weekly lunch in venue
• Monthly learning and development classes, quarterly teambuilding events
• Summer and Christmas socials
• Help @ hand 24/7 health support
• Free access to therapy, nutritionists, and physiotherapists
• Weekly lunch in venue 

Here at Red Engine, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included.  We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration, please apply.