The Job

As the Gaming Product Manager, you will be responsible for the overall management and implementation of gaming strategy for both Flight Club and Electric Shuffle within a venue-based gaming environment. This role sits at the intersection of gameplay, guest experience, and commercial performance, ensuring that digital and physical gaming experiences are integrated in a coherent, engaging, and scalable manner.

You will translate strategy into execution through clear product direction, prioritisation, and coordination across teams, with a strong focus on how guests play, compete, and interact in the venues.

Key responsibilities will include: 

Product Strategy & Management

• Support the delivery of the product vision, feature sets, and roadmap across digital, physical, and social gaming experiences, working closely with senior product and commercial leadership.
• Translate agreed strategy into a clear, prioritised, and actionable development backlog.
• Coordinate delivery across teams, ensuring dependencies and integrations are well understood and planned.
• Monitor product performance and highlight insights, trends, and opportunities using guest sentiment, UX feedback, operational signals, and commercial data to inform decision-making.

Digital Gaming Experience

• Coordinate the ongoing development and evolution of the digital gaming layer, including on-screen and interactive gaming elements used by guests in venues.
• Support the creation of new games and the continuous improvement of existing games.
• Help define and evolve player management mechanics, progression, scoring, and game logic.
• Contribute ideas and recommendations for new gameplay features, formats, and improvements that enhance engagement and replayability.
• Ensure digital gameplay is usable, clear, performant, and seamlessly integrated with physical play spaces.

Physical Gaming Environment

• Support the assessment of how the physical gaming environment performs in support of gameplay.
• Work with venue and operations teams to ensure physical play spaces align with and enhance the digital gaming experience.
• Help identify friction points, opportunities for improvement, and performance issues that impact gameplay and guest experience.

Guest Interaction

• Support the delivery of connected guest experiences where digital gaming and physical play spaces intersect.
• Understand how guests move, interact, compete, and socialise across digital and physical touchpoints.
• Use focus groups, guest feedback, and observation to validate that these experiences feel natural, intuitive, and engaging, working closely with the UX Specialist to ensure insight is translated into effective experience design, without exposing unnecessary complexity behind the scenes.

Ways of Working

• Work in close partnership with design and development teams using agile and scrum-based ways of working, including sprint planning, backlog refinement, reviews, and retrospectives.
• Collaborate closely with technology, operations, venue, and commercial teams to ensure aligned delivery and clear accountability.
• Act as the day-to-day product lead within scrum teams, providing clear priorities, acceptance criteria, and decision-making support.
• Use data, insight, and guest feedback to guide prioritisation and decision-making.
• Balance innovation and experimentation with operational stability and scalability.

To be successful in this role, you'll:

• Have solid experience in a product owner, delivery, or coordination role within digital/physical products or games.
• Experience supporting the delivery of complex products in cross-functional environments.
• Strong analytical skills, with experience working with data and presenting insights clearly to stakeholders.
• Comfortable working in agile development environments with iterative delivery approaches.
• Strong communication and collaboration skills, with the ability to work effectively across multiple teams.
• Able to manage competing priorities and support stakeholder alignment.
• Guest-focused mindset, with an interest in understanding player behaviour and experience.
• Comfortable operating in a fast-paced, evolving environment.
• Curious, organised, and solutions-orien
• Ways of Working

• Work in close partnership with design and development teams using agile and scrum-based ways of working, including sprint planning, backlog refinement, reviews, and retrospectives.
• Collaborate closely with technology, operations, venue, and commercial teams to ensure aligned delivery and clear accountability.
• Act as the day-to-day product lead within scrum teams, providing clear priorities, acceptance criteria, and decision-making support.
• Use data, insight, and guest feedback to guide prioritisation and decision-making.
• Balance innovation and experimentation with operational stability and scalability.

The Job

As the Gaming Product Manager, you will be responsible for the overall management and implementation of gaming strategy for both Flight Club and Electric Shuffle within a venue-based gaming environment. This role sits at the intersection of gameplay, guest experience, and commercial performance, ensuring that digital and physical gaming experiences are integrated in a coherent, engaging, and scalable manner.

You will translate strategy into execution through clear product direction, prioritisation, and coordination across teams, with a strong focus on how guests play, compete, and interact in the venues.

Key responsibilities will include: 

Product Strategy & Management

• Support the delivery of the product vision, feature sets, and roadmap across digital, physical, and social gaming experiences, working closely with senior product and commercial leadership.
• Translate agreed strategy into a clear, prioritised, and actionable development backlog.
• Coordinate delivery across teams, ensuring dependencies and integrations are well understood and planned.
• Monitor product performance and highlight insights, trends, and opportunities using guest sentiment, UX feedback, operational signals, and commercial data to inform decision-making.

Digital Gaming Experience

• Coordinate the ongoing development and evolution of the digital gaming layer, including on-screen and interactive gaming elements used by guests in venues.
• Support the creation of new games and the continuous improvement of existing games.
• Help define and evolve player management mechanics, progression, scoring, and game logic.
• Contribute ideas and recommendations for new gameplay features, formats, and improvements that enhance engagement and replayability.
• Ensure digital gameplay is usable, clear, performant, and seamlessly integrated with physical play spaces.

Physical Gaming Environment

• Support the assessment of how the physical gaming environment performs in support of gameplay.
• Work with venue and operations teams to ensure physical play spaces align with and enhance the digital gaming experience.
• Help identify friction points, opportunities for improvement, and performance issues that impact gameplay and guest experience.

Guest Interaction

• Support the delivery of connected guest experiences where digital gaming and physical play spaces intersect.
• Understand how guests move, interact, compete, and socialise across digital and physical touchpoints.
• Use focus groups, guest feedback, and observation to validate that these experiences feel natural, intuitive, and engaging, working closely with the UX Specialist to ensure insight is translated into effective experience design, without exposing unnecessary complexity behind the scenes.

Ways of Working

• Work in close partnership with design and development teams using agile and scrum-based ways of working, including sprint planning, backlog refinement, reviews, and retrospectives.
• Collaborate closely with technology, operations, venue, and commercial teams to ensure aligned delivery and clear accountability.
• Act as the day-to-day product lead within scrum teams, providing clear priorities, acceptance criteria, and decision-making support.
• Use data, insight, and guest feedback to guide prioritisation and decision-making.
• Balance innovation and experimentation with operational stability and scalability.

To be successful in this role, you'll:

• Have solid experience in a product owner, delivery, or coordination role within digital/physical products or games.
• Experience supporting the delivery of complex products in cross-functional environments.
• Strong analytical skills, with experience working with data and presenting insights clearly to stakeholders.
• Comfortable working in agile development environments with iterative delivery approaches.
• Strong communication and collaboration skills, with the ability to work effectively across multiple teams.
• Able to manage competing priorities and support stakeholder alignment.
• Guest-focused mindset, with an interest in understanding player behaviour and experience.
• Comfortable operating in a fast-paced, evolving environment.
• Curious, organised, and solutions-orien
• Ways of Working

• Work in close partnership with design and development teams using agile and scrum-based ways of working, including sprint planning, backlog refinement, reviews, and retrospectives.
• Collaborate closely with technology, operations, venue, and commercial teams to ensure aligned delivery and clear accountability.
• Act as the day-to-day product lead within scrum teams, providing clear priorities, acceptance criteria, and decision-making support.
• Use data, insight, and guest feedback to guide prioritisation and decision-making.
• Balance innovation and experimentation with operational stability and scalability.