Therapist

Therapist | Watergate Bay Hotel – Swim Club

Offering free on-site parking, a direct bus route from Newquay and a team minibus schedule making our hotel accessible for non-drivers.  

We’re looking for a Therapist to join our Swim Club team at Watergate Bay Hotel, delivering high-quality massage, beauty treatments and facials in a warm and attentive environment.

What we can offer

• Excellent career prospects in an ever-expanding organisation
• Free surf lessons, surfboard and wetsuit hire from Wavehunters
• Monthly tip share
• Special rates for you, friends and family to stay across our hotels
• Discounts for you, friends and family at our restaurants
• Paid volunteering days (and your birthday off after 12 months)
• Team social events throughout the year
• Team assistance scheme, with support and advice on topics from mental health through to managing your finances

Our Therapist role 

Located within our Swim Club, our Therapists deliver high-quality treatments using sustainably sourced, natural and ethical products, whilst creating a warm and attentive experience for every guest.

You'll be an excellent communicator with experience in a professional treatment environment, a collaborative mindset, and a passion for promoting work-life balance and the Watergate Bay Hotel brand.

What you’ll be responsible for 

You'll provide a broad range of beauty treatments, including:

• A variety of massages (maximum of four hours per day).
• Facials, manicures, pedicures and other treatments as required.

You’ll also: 

• Discuss our treatment list with guests, giving professional advice where needed. 
• Help to ensure a safe environment for both staff and guests and adhering to the hotel’s health and safety policy and procedures. 
• Keep treatment rooms clean and tidy, to the required standards.
• Ensure all utensils and equipment are sterilised after every treatment. 
• Manage bookings effectively to ensure that any changes are circulated with team.

We’re looking for someone who:

• Loves helping people feel their best and creating memorable guest experiences
• Is warm, welcoming and an excellent communicator
• Holds an NVQ Level 3 in Beauty Therapy or an equivalent qualification (such as BTEC or ITEC Level 3)
• Takes pride in delivering high standards with care and attention to detail
• Is organised, reliable and enjoys working in a busy environment
• Can confidently manage their own workload while working closely with the wider team
• Brings professionalism, discretion and integrity to everything they do

Additional qualifications in hot stone massage, reflexology, pregnancy massage, oncology massage or other holistic therapies are desirable but not essential. 

Why us? 

Watergate Bay is a place for connection, for freedom, for everyone. Join the team and you’ll be working on the shoreline of the Atlantic, where the ocean and its draw is a daily inspiration. 

Every decision we make, every moment we create, is rooted in warmth, confidence, and care. We champion practices that protect our environment, support our people, and leave a positive mark for the future. Sustainability isn’t just an ambition—it’s at the heart of everything we do. 

Working at Watergate Bay Hotel isn’t just a job — it’s a chance to help create something that really matters. Now and for generations to come. 

Therapist | Watergate Bay Hotel – Swim Club

Offering free on-site parking, a direct bus route from Newquay and a team minibus schedule making our hotel accessible for non-drivers.  

We’re looking for a Therapist to join our Swim Club team at Watergate Bay Hotel, delivering high-quality massage, beauty treatments and facials in a warm and attentive environment.

What we can offer

• Excellent career prospects in an ever-expanding organisation
• Free surf lessons, surfboard and wetsuit hire from Wavehunters
• Monthly tip share
• Special rates for you, friends and family to stay across our hotels
• Discounts for you, friends and family at our restaurants
• Paid volunteering days (and your birthday off after 12 months)
• Team social events throughout the year
• Team assistance scheme, with support and advice on topics from mental health through to managing your finances

Our Therapist role 

Located within our Swim Club, our Therapists deliver high-quality treatments using sustainably sourced, natural and ethical products, whilst creating a warm and attentive experience for every guest.

You'll be an excellent communicator with experience in a professional treatment environment, a collaborative mindset, and a passion for promoting work-life balance and the Watergate Bay Hotel brand.

What you’ll be responsible for 

You'll provide a broad range of beauty treatments, including:

• A variety of massages (maximum of four hours per day).
• Facials, manicures, pedicures and other treatments as required.

You’ll also: 

• Discuss our treatment list with guests, giving professional advice where needed. 
• Help to ensure a safe environment for both staff and guests and adhering to the hotel’s health and safety policy and procedures. 
• Keep treatment rooms clean and tidy, to the required standards.
• Ensure all utensils and equipment are sterilised after every treatment. 
• Manage bookings effectively to ensure that any changes are circulated with team.

We’re looking for someone who:

• Loves helping people feel their best and creating memorable guest experiences
• Is warm, welcoming and an excellent communicator
• Holds an NVQ Level 3 in Beauty Therapy or an equivalent qualification (such as BTEC or ITEC Level 3)
• Takes pride in delivering high standards with care and attention to detail
• Is organised, reliable and enjoys working in a busy environment
• Can confidently manage their own workload while working closely with the wider team
• Brings professionalism, discretion and integrity to everything they do

Additional qualifications in hot stone massage, reflexology, pregnancy massage, oncology massage or other holistic therapies are desirable but not essential. 

Why us? 

Watergate Bay is a place for connection, for freedom, for everyone. Join the team and you’ll be working on the shoreline of the Atlantic, where the ocean and its draw is a daily inspiration. 

Every decision we make, every moment we create, is rooted in warmth, confidence, and care. We champion practices that protect our environment, support our people, and leave a positive mark for the future. Sustainability isn’t just an ambition—it’s at the heart of everything we do. 

Working at Watergate Bay Hotel isn’t just a job — it’s a chance to help create something that really matters. Now and for generations to come.