Employee Records
Sales & Marketing Director
Black Rock Support Office
Full Time
8 Years Experience
Coins Icon Competitive salary
Sales & Marketing Director
Black Rock Support Office

Description

Position:  Sales & Marketing Director
Location:  Brighton & London
Reports to:  Managing Director & Founder
Department:  Marketing & Sales
Employment Type: Full-Time, Permanent

About Us

Black Rock Restaurant Group is one of the UK’s most exciting independent restaurant groups, with standout venues across London and Brighton including The Coal Shed, Burnt Orange, The Salt Room, and Tutto.

We are dedicated to creating unforgettable guest experiences, inspired by the Persian concept of “Nooshe jân” – meaning more than just “Bon Appetit”, but “may it nourish your soul”. Every detail, from the quality of our ingredients to the lighting, music, and service, is designed to elevate and enrich the guest experience.

Founded by acclaimed restaurateur Razak Helalat, Black Rock Restaurant Group is a place where passion, quality, and hospitality come together – and where your career can grow and thrive.

About the role
As a Sales & Marketing Director you will be an integral part of team, we are seeking a commercially minded and experienced hospitality Sales and Marketing Director to join our senior leadership team. This is a pivotal role designed to drive our revenue generation and guest experience to new heights, working closely with our Managing Director and Founder. You will be instrumental in driving the sales, brand and marketing vision, ensuring a harmonious balance between delivering amazing guest value and optimising the financial performance of the business.

This role requires a proven leader who can not only direct the sales and marketing functions but also inspire and unite a talented team. The five venues each possess their unique identities; a challenge and opportunity will be to balance a high level of personalisation in site-specific strategies with a group sales and marketing mindset.

You will be well-supported by the Managing Director and dedicated internal team of seven, alongside external agencies and consultancies, with resources provided to achieve ambitious goals. You will work alongside fantastic operators, the best in the business and a dedicated head office team in Brighton.

Key Responsibilities
Strategic Leadership & Vision:

  • Develop and articulate a compelling sales and marketing vision and strategy that aligns with Black Rock Group's overall business objectives, growth plans, and the Founder’s passion for guest experience.
  • Translate the group's commercial goals into actionable sales and marketing plans, ensuring clear ROI and accountability.
  • Champion a unified "revenue generation and communication" approach, fostering seamless collaboration and shared goals between the sales and marketing teams.
  • Balance group-wide initiatives with the individual brand identities and specific needs of each of the five venues.
  • Be the brand guardian for the group as it grows and matures.

Sales Management & Growth:

  • Lead, mentor, and motivate the sales team, setting ambitious yet achievable targets for private dining, group events, restaurant, and bar sales.
  • Drive significant growth in Private Dining and Group Event sales, leveraging expertise in sales strategies, offer development, and client relationship management.
  • Optimise restaurant and bar sales performance through effective deployment of hospitality tech stacks, data analysis, and targeted promotional activities.
  • Develop, implement and maintain robust sales processes, reporting mechanisms, and performance metrics to ensure continuous improvement and accountability.

Marketing Leadership & Brand Development:

  • Direct and manage the multi-disciplinary marketing team (including Brand Marketing Manager and Digital Marketing Manager) to create and execute long-term marketing plans.
  • Work alongside a World-Class brand agency to oversee the development and evolution of the individual venue and Black Rock Group brands, ensuring consistent messaging and best-in-class communications across all touchpoints.
  • Understand and leverage the importance of people and the venue team members within the brand experience.
  • Use the power of brand communications to enhance guest perception, drive loyalty, and attract new customers.
  • Ensure marketing calendars are meticulously aligned with trade planning and operational readiness to provide continuity of sales and maximise impact.
  • Accountable for demonstrating the ROI of marketing activities, use data and analytics to inform decisions and improve spend.

Team & Stakeholder Management:

  • Act as a strong, inspiring leader for the sales and marketing teams, fostering a culture of high performance, collaboration, and continuous development.
  • Effectively engage and influence key internal stakeholders across Operations Senior Leadership, Operations General Managers, Operations Exec Chefs and Venue Chefs, Procurement, Drinks Development, and Finance to ensure cross-functional alignment and successful execution of initiatives.
  • Manage relationships with external agencies and consultants, ensuring they deliver against objectives and provide maximum value.
  • Lead from the front with occasional hands-on involvement to set a clear example and guide the team.

 What We’re Looking For

  • Demonstrable experience managing and motivating a sales team, with a track record of setting and achieving challenging revenue targets.
  • Minimum 10 years of progressive experience in sales and marketing leadership roles within the premium hospitality sector.
  • Fluency in Private Dining and Group Event sales strategies, including lead generation, conversion, and client management.
  • Proven expertise in increasing restaurant and bar sales through the effective use of hospitality technology stacks (e.g., reservation systems, CRM, yield management tools).
  • Proven Experience in managing suppliers initiatives and A&P funding.
  • Extensive experience in managing multi-functional marketing teams and large budgets, covering brand, digital, content, PR, and events.
  • Strong understanding of brand building and leveraging brand communications to create impactful campaigns and enhance guest perception.
  • Commercially astute, with a deep understanding of P&L, revenue optimisation, and a strong focus on demonstrating ROI for sales and marketing activities.
  • Exceptional leadership qualities, with the ability to rally a team and diverse stakeholders behind a clear, commercially minded vision.
  • Extensive experience in managing external agencies and consultants, ensuring effective collaboration and delivery.


What We Offer

  • A truly competitive pay package
  • Team incentives, rewards, and memorable trips
  • 50% discount for you, family, and friends at all Black Rock Group restaurants
  • An extra day’s holiday every year for your first five years
  • Refer a Friend Scheme 
  • Cycle to Work Scheme
  • Flexible working hours
  • Genuine career development within one of the UK’s most respected restaurant groups

Why Join Us?

By joining Black Rock Restaurant Group, you become part of one of the UK’s leading independent restaurant companies. We pride ourselves on recruiting passionate individuals who thrive in hospitality and love working as part of an established, close-knit team. With venues across Brighton and London—including The Salt Room, Burnt Orange, Tutto, and The Coal Shed—we offer excellent progression opportunities across the group.


If you want to be part of something special, and join the friendliest team in town, we’d love to hear from you.

Apply Now
Ready to take your hospitality career to the next level? Click apply and let’s talk!

Position:  Sales & Marketing Director
Location:  Brighton & London
Reports to:  Managing Director & Founder
Department:  Marketing & Sales
Employment Type: Full-Time, Permanent

About Us

Black Rock Restaurant Group is one of the UK’s most exciting independent restaurant groups, with standout venues across London and Brighton including The Coal Shed, Burnt Orange, The Salt Room, and Tutto.

We are dedicated to creating unforgettable guest experiences, inspired by the Persian concept of “Nooshe jân” – meaning more than just “Bon Appetit”, but “may it nourish your soul”. Every detail, from the quality of our ingredients to the lighting, music, and service, is designed to elevate and enrich the guest experience.

Founded by acclaimed restaurateur Razak Helalat, Black Rock Restaurant Group is a place where passion, quality, and hospitality come together – and where your career can grow and thrive.

About the role
As a Sales & Marketing Director you will be an integral part of team, we are seeking a commercially minded and experienced hospitality Sales and Marketing Director to join our senior leadership team. This is a pivotal role designed to drive our revenue generation and guest experience to new heights, working closely with our Managing Director and Founder. You will be instrumental in driving the sales, brand and marketing vision, ensuring a harmonious balance between delivering amazing guest value and optimising the financial performance of the business.

This role requires a proven leader who can not only direct the sales and marketing functions but also inspire and unite a talented team. The five venues each possess their unique identities; a challenge and opportunity will be to balance a high level of personalisation in site-specific strategies with a group sales and marketing mindset.

You will be well-supported by the Managing Director and dedicated internal team of seven, alongside external agencies and consultancies, with resources provided to achieve ambitious goals. You will work alongside fantastic operators, the best in the business and a dedicated head office team in Brighton.

Key Responsibilities
Strategic Leadership & Vision:

  • Develop and articulate a compelling sales and marketing vision and strategy that aligns with Black Rock Group's overall business objectives, growth plans, and the Founder’s passion for guest experience.
  • Translate the group's commercial goals into actionable sales and marketing plans, ensuring clear ROI and accountability.
  • Champion a unified "revenue generation and communication" approach, fostering seamless collaboration and shared goals between the sales and marketing teams.
  • Balance group-wide initiatives with the individual brand identities and specific needs of each of the five venues.
  • Be the brand guardian for the group as it grows and matures.

Sales Management & Growth:

  • Lead, mentor, and motivate the sales team, setting ambitious yet achievable targets for private dining, group events, restaurant, and bar sales.
  • Drive significant growth in Private Dining and Group Event sales, leveraging expertise in sales strategies, offer development, and client relationship management.
  • Optimise restaurant and bar sales performance through effective deployment of hospitality tech stacks, data analysis, and targeted promotional activities.
  • Develop, implement and maintain robust sales processes, reporting mechanisms, and performance metrics to ensure continuous improvement and accountability.

Marketing Leadership & Brand Development:

  • Direct and manage the multi-disciplinary marketing team (including Brand Marketing Manager and Digital Marketing Manager) to create and execute long-term marketing plans.
  • Work alongside a World-Class brand agency to oversee the development and evolution of the individual venue and Black Rock Group brands, ensuring consistent messaging and best-in-class communications across all touchpoints.
  • Understand and leverage the importance of people and the venue team members within the brand experience.
  • Use the power of brand communications to enhance guest perception, drive loyalty, and attract new customers.
  • Ensure marketing calendars are meticulously aligned with trade planning and operational readiness to provide continuity of sales and maximise impact.
  • Accountable for demonstrating the ROI of marketing activities, use data and analytics to inform decisions and improve spend.

Team & Stakeholder Management:

  • Act as a strong, inspiring leader for the sales and marketing teams, fostering a culture of high performance, collaboration, and continuous development.
  • Effectively engage and influence key internal stakeholders across Operations Senior Leadership, Operations General Managers, Operations Exec Chefs and Venue Chefs, Procurement, Drinks Development, and Finance to ensure cross-functional alignment and successful execution of initiatives.
  • Manage relationships with external agencies and consultants, ensuring they deliver against objectives and provide maximum value.
  • Lead from the front with occasional hands-on involvement to set a clear example and guide the team.

 What We’re Looking For

  • Demonstrable experience managing and motivating a sales team, with a track record of setting and achieving challenging revenue targets.
  • Minimum 10 years of progressive experience in sales and marketing leadership roles within the premium hospitality sector.
  • Fluency in Private Dining and Group Event sales strategies, including lead generation, conversion, and client management.
  • Proven expertise in increasing restaurant and bar sales through the effective use of hospitality technology stacks (e.g., reservation systems, CRM, yield management tools).
  • Proven Experience in managing suppliers initiatives and A&P funding.
  • Extensive experience in managing multi-functional marketing teams and large budgets, covering brand, digital, content, PR, and events.
  • Strong understanding of brand building and leveraging brand communications to create impactful campaigns and enhance guest perception.
  • Commercially astute, with a deep understanding of P&L, revenue optimisation, and a strong focus on demonstrating ROI for sales and marketing activities.
  • Exceptional leadership qualities, with the ability to rally a team and diverse stakeholders behind a clear, commercially minded vision.
  • Extensive experience in managing external agencies and consultants, ensuring effective collaboration and delivery.


What We Offer

  • A truly competitive pay package
  • Team incentives, rewards, and memorable trips
  • 50% discount for you, family, and friends at all Black Rock Group restaurants
  • An extra day’s holiday every year for your first five years
  • Refer a Friend Scheme 
  • Cycle to Work Scheme
  • Flexible working hours
  • Genuine career development within one of the UK’s most respected restaurant groups

Why Join Us?

By joining Black Rock Restaurant Group, you become part of one of the UK’s leading independent restaurant companies. We pride ourselves on recruiting passionate individuals who thrive in hospitality and love working as part of an established, close-knit team. With venues across Brighton and London—including The Salt Room, Burnt Orange, Tutto, and The Coal Shed—we offer excellent progression opportunities across the group.


If you want to be part of something special, and join the friendliest team in town, we’d love to hear from you.

Apply Now
Ready to take your hospitality career to the next level? Click apply and let’s talk!