The Role: Assistant Reception Manager

The Restaurant: German Gymnasium

The Location: Kings Cross

The Hours:  Variable Contract

Salary;  up to £17.71 per hour

Why work for us:

Who we are: 

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.

Home of the first London Olympic games gymnasium, our breathtaking Kings Cross home is now a temple to German cuisine with the buzzing atmosphere of a traditional Grand Café. Our all day menu includes London’s finest schnitzels, sausages, seasonal delicacies and tortes. German Pilsner and wines are available on our alfresco terraces; all accompanied by outstanding hospitality. Part of the Evolv collection

A bit about what you will be doing: 

We are looking for a passionate and guest-centric Assistant Reception Manager to join our team at German Gymnasium. In this pivotal role, you'll support the Reception Manager in ensuring the smooth running of our Restaurant. You'll be responsible for managing calls, enquiries, and reservations with grace and efficiency, while also taking the lead in the absence of the Reception Manager. With your warmth and charm, you'll build lasting relationships with both guests and team members alike, ensuring a welcoming atmosphere at all times. Your primary focus will be on ensuring the smooth allocation of guests in a planned and organized manner, contributing to the overall success and strategy of the restaurant. This role offers a fantastic opportunity for personal and professional growth, with the chance to shape unforgettable moments for our guests while charting your own path to success in the hospitality industry.

Your key duties & responsibilities would include: 

• To be responsible for running lunch/dinner service, prepare table allocations and ensure that cloakroom/reception is ready at all times 
• To ensure all guest interaction is professionally handled, understanding the philosophy of “the first impression” 
•  To take reservations correctly and with the respect of the policies when necessary 
• To ensure clear communication between reservations and reception teams as well as an effective communication to all other departments, informing them of costumers’ bookings, needs & complaints 
• Manage the front desk by receiving incoming calls, greeting and attending guests' needs 
• To mentor/train staff through leading by example and support recruitment process in creating an outstanding candidate's experience 
• To look after reception appearance and presence 
• Understand relevant H&S legislation and the implications on the business, taking action as required 
• Cost control and financial budgeting alongside the Senior Reception and Reservations Manager 

If you are interested in discussing the Assistant Reception Manager role further, please get in touch with us without delay!

At The Evolv Collection, we are proud of the people that work with us and see the diversity within our teams as part of our DNA. We are committed to creating an inclusive environment for all our team members and value the similarities and differences they bring.

Our people are a core part of our business. We welcome and embrace all, regardless of age, ability, ethnicity, gender, race, religion or belief or sexual orientation.

The Role: Assistant Reception Manager

The Restaurant: German Gymnasium

The Location: Kings Cross

The Hours:  Variable Contract

Salary;  up to £17.71 per hour

Why work for us:

Who we are: 

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.

Home of the first London Olympic games gymnasium, our breathtaking Kings Cross home is now a temple to German cuisine with the buzzing atmosphere of a traditional Grand Café. Our all day menu includes London’s finest schnitzels, sausages, seasonal delicacies and tortes. German Pilsner and wines are available on our alfresco terraces; all accompanied by outstanding hospitality. Part of the Evolv collection

A bit about what you will be doing: 

We are looking for a passionate and guest-centric Assistant Reception Manager to join our team at German Gymnasium. In this pivotal role, you'll support the Reception Manager in ensuring the smooth running of our Restaurant. You'll be responsible for managing calls, enquiries, and reservations with grace and efficiency, while also taking the lead in the absence of the Reception Manager. With your warmth and charm, you'll build lasting relationships with both guests and team members alike, ensuring a welcoming atmosphere at all times. Your primary focus will be on ensuring the smooth allocation of guests in a planned and organized manner, contributing to the overall success and strategy of the restaurant. This role offers a fantastic opportunity for personal and professional growth, with the chance to shape unforgettable moments for our guests while charting your own path to success in the hospitality industry.

Your key duties & responsibilities would include: 

• To be responsible for running lunch/dinner service, prepare table allocations and ensure that cloakroom/reception is ready at all times 
• To ensure all guest interaction is professionally handled, understanding the philosophy of “the first impression” 
•  To take reservations correctly and with the respect of the policies when necessary 
• To ensure clear communication between reservations and reception teams as well as an effective communication to all other departments, informing them of costumers’ bookings, needs & complaints 
• Manage the front desk by receiving incoming calls, greeting and attending guests' needs 
• To mentor/train staff through leading by example and support recruitment process in creating an outstanding candidate's experience 
• To look after reception appearance and presence 
• Understand relevant H&S legislation and the implications on the business, taking action as required 
• Cost control and financial budgeting alongside the Senior Reception and Reservations Manager 

If you are interested in discussing the Assistant Reception Manager role further, please get in touch with us without delay!

At The Evolv Collection, we are proud of the people that work with us and see the diversity within our teams as part of our DNA. We are committed to creating an inclusive environment for all our team members and value the similarities and differences they bring.

Our people are a core part of our business. We welcome and embrace all, regardless of age, ability, ethnicity, gender, race, religion or belief or sexual orientation.