Franchise Business Advisor

Franchise Business Advisor – Indiana Market - Travel Required

Steak n Shake is one of America's most recognizable restaurant brands and is leading the industry in same store sales – and we are just getting started. We're transforming the business with a relentless focus on operational excellence, leadership development, and sustainable growth. We serve real food, made fresh to order. Beef tallow fries. Grass-fed Steakburgers. No microwaves. Fresh ingredients. Clear standards. Real execution. Our pace is fast. Our standards are high. Our mission is clear. 

POSTION SUMMARY

The Franchise Business Advisor serves as the business consultant to Steak ’n Shake franchisees. This role builds strong, productive relationships between the company and its franchise community while driving brand standards, operational excellence, sales growth, and franchisee success.

The ideal candidate combines restaurant operations expertise, business acumen, and exceptional relationship-building skills. This is a hands-on leadership role for someone who can influence, coach, challenge, and support franchisees while protecting the integrity and long-term success of the brand.

This position requires frequent travel to assigned franchise locations in multiple areas. 

KEY RESPONSIBILITIES

·         Build strong franchisee relationships through communication, coaching, and business consultation.

·         Serve as Brand Ambassador, reinforcing Steak ’n Shake standards, values, and guest experience.

·         Evaluate restaurant performance and drive improvements in sales, profitability, and operational execution.

·         Coach franchise partners on leadership, employee engagement, hospitality, and accountability for results.

·         Partner with internal teams to resolve challenges, share best practices, and drive franchise success.

·         Conduct regular restaurant visits to assess performance, reinforce standards, and identify improvement opportunities.

REQUIREMENTS:

• 5+ years’ experience as a restaurant general manager - 3+ years multi-unit management preferred.
• Demonstrated franchise operations experience preferred.

·         Strong financial acumen with experience managing P&L performance, budgeting, labor, and operational metrics.

• Results-driven with the ability to identify opportunities and drive business performance while motivating others and holding them accountable for their results.

·         Comprehensive knowledge of employment practices, food safety regulations, and applicable federal, state, and local compliance requirements.

·         Ability to influence stakeholders, drive changes, and lead through periods of rapid transformation.

• Sharp, professional, business-minded professional with a strong work ethic.
• Willing to travel frequently and rapidly respond to local market needs. 
• Based in the state of Indiana.
• Ability to hold an active, unrestricted drivers license and vehicle insurance.

We are max wage provider and offer full a full benefits package.  If you are a proven restaurant leader who knows how to build relationships, influence performance, and help others succeed, we want to hear from you.  Only the best, most committed, and results-driven leaders should apply.

Why Steak n Shake?

Steak ‘n Shake is a classic American brand born on Route 66 in 1934. We are the creators of the Steakburger, extraordinary homemade milkshakes, and famous beef tallow fries. We use higher quality ingredients.  We care about our people by proudly being the maximum wage employer. We seek to lead in food quality and service and embrace leading technologies such as Bitcoin. We are proud to be an American company. 

If you are ready to lead with pride, discipline, and purpose, we want to hear from you.

Location: Field-based, supporting assigned Indiana region
Position: Full-Time | Salary

Reports To: Sr. Franchise Business Advisor

Classification: Full-time, salaried

Steak ’n Shake is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.

Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).

Franchise Business Advisor – Indiana Market - Travel Required

Steak n Shake is one of America's most recognizable restaurant brands and is leading the industry in same store sales – and we are just getting started. We're transforming the business with a relentless focus on operational excellence, leadership development, and sustainable growth. We serve real food, made fresh to order. Beef tallow fries. Grass-fed Steakburgers. No microwaves. Fresh ingredients. Clear standards. Real execution. Our pace is fast. Our standards are high. Our mission is clear. 

POSTION SUMMARY

The Franchise Business Advisor serves as the business consultant to Steak ’n Shake franchisees. This role builds strong, productive relationships between the company and its franchise community while driving brand standards, operational excellence, sales growth, and franchisee success.

The ideal candidate combines restaurant operations expertise, business acumen, and exceptional relationship-building skills. This is a hands-on leadership role for someone who can influence, coach, challenge, and support franchisees while protecting the integrity and long-term success of the brand.

This position requires frequent travel to assigned franchise locations in multiple areas. 

KEY RESPONSIBILITIES

·         Build strong franchisee relationships through communication, coaching, and business consultation.

·         Serve as Brand Ambassador, reinforcing Steak ’n Shake standards, values, and guest experience.

·         Evaluate restaurant performance and drive improvements in sales, profitability, and operational execution.

·         Coach franchise partners on leadership, employee engagement, hospitality, and accountability for results.

·         Partner with internal teams to resolve challenges, share best practices, and drive franchise success.

·         Conduct regular restaurant visits to assess performance, reinforce standards, and identify improvement opportunities.

REQUIREMENTS:

• 5+ years’ experience as a restaurant general manager - 3+ years multi-unit management preferred.
• Demonstrated franchise operations experience preferred.

·         Strong financial acumen with experience managing P&L performance, budgeting, labor, and operational metrics.

• Results-driven with the ability to identify opportunities and drive business performance while motivating others and holding them accountable for their results.

·         Comprehensive knowledge of employment practices, food safety regulations, and applicable federal, state, and local compliance requirements.

·         Ability to influence stakeholders, drive changes, and lead through periods of rapid transformation.

• Sharp, professional, business-minded professional with a strong work ethic.
• Willing to travel frequently and rapidly respond to local market needs. 
• Based in the state of Indiana.
• Ability to hold an active, unrestricted drivers license and vehicle insurance.

We are max wage provider and offer full a full benefits package.  If you are a proven restaurant leader who knows how to build relationships, influence performance, and help others succeed, we want to hear from you.  Only the best, most committed, and results-driven leaders should apply.

Why Steak n Shake?

Steak ‘n Shake is a classic American brand born on Route 66 in 1934. We are the creators of the Steakburger, extraordinary homemade milkshakes, and famous beef tallow fries. We use higher quality ingredients.  We care about our people by proudly being the maximum wage employer. We seek to lead in food quality and service and embrace leading technologies such as Bitcoin. We are proud to be an American company. 

If you are ready to lead with pride, discipline, and purpose, we want to hear from you.

Location: Field-based, supporting assigned Indiana region
Position: Full-Time | Salary

Reports To: Sr. Franchise Business Advisor

Classification: Full-time, salaried

Steak ’n Shake is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.

Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).