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Host
Host
Part Time
Full Time
1
Year
Experience
$18.4 / Hour
Part Time
Full Time
1
Year
Experience
$18.4 / Hour
Skills
Casual Dining Experience
Description
Host | Job Description
Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world.
We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you’re looking for, we hope you will apply!
Job Type: VariablePay in DC Locations: $18.40 an hour plus tip out from the Online/Take-Out orders. You can make as much as $25 an hour with a guarantee that you will never make less than $18.40 per hour.
Description
The Host is responsible for ensuring an exceptional dining experience by being the first and last point of contact for guests. The host is responsible for creating a warm, welcoming, and organized dining experience. This role manages guest flow, seating, and communication with the service team to ensure smooth and efficient operations.
WHY WORK FOR US:
Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work.
Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions.
Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more!
Happy staff: Busboys and Poets are always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast.
Pay in DC Locations: $18.40 per hour + Tips
Company Benefits
Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.
Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world.
We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you’re looking for, we hope you will apply!
Job Type: VariablePay in DC Locations: $18.40 an hour plus tip out from the Online/Take-Out orders. You can make as much as $25 an hour with a guarantee that you will never make less than $18.40 per hour.
Description
The Host is responsible for ensuring an exceptional dining experience by being the first and last point of contact for guests. The host is responsible for creating a warm, welcoming, and organized dining experience. This role manages guest flow, seating, and communication with the service team to ensure smooth and efficient operations.
WHY WORK FOR US:
Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work.
Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions.
Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more!
Happy staff: Busboys and Poets are always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast.
Job duties include but are not limited to:
Opening Duties: Set up and organize host stand (iPad, reservation system, menus, waitlist tools) Ensure entrance, lobby, and host area are clean and presentable. Review reservations, large parties, and event notes for the shift. Communicate with management about floor plan, sections, and service strategy. Confirm dining room readiness (clean tables, proper setup, overall flow)
Running Duties (During Shift): Greet and seat guests with warmth and professionalism. Manage waitlist, reservations, and seating rotation to support service flow. Maintain clear communication with servers, bussers, and managers on table status. Monitor dining room cleanliness, table turns, and guest experience. Answer phones, take reservations, transfer calls to appropriate dept. and assist with online/takeout coordination. Support guests with questions, concerns, and general needs. Keep the host stand and entrance area clean and organized at all times.
Closing Duties: Clean and organize host stand, entrance area and glass windows/doors.Ensure all menus, iPads, and materials are accounted for, cleaned and stored properly. Confirm all reservations and notes are closed out or documented for the next shift. Communicate any important updates or issues to management.
Required to wear the company-approved Busboys & Poets dress code at all times, including casual business attire, but is not limited to jeans, slacks, khakis, polo/cotton shirts, skirts/dresses (4in above the knee), turtlenecks, sweaters, loafers, and well-kept athletic shoes, no loose hair (hairnet/hat/hair tied).
Maintain proper personal hygiene and a clean, professional appearance at all times in accordance with company grooming standards and health regulations (clean dress code, practicing regular handwashing, maintaining neat hair and grooming, short nails, and avoiding strong body odors or unsanitary conditions, in accordance with health regulations).
Provide hospitable service with a smile. Excellent customer service starts with a warm and genuine approach at the hoststand.
Maintain strong awareness of the dining room to ensure all guests are acknowledged and attended to.
Follow all health, safety, and sanitation standards.
Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Support the food runner for to-go orders, verify 3rd party/guest pick up orders.
Assist/redirect guests with Kiosk orders.
Support guests with book purchases and to collect payment when needed.
Qualifications:
Must be at least 18 years of age.
Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday).
Flexible availability, including nights, weekends, and holidays.
Ability to receive feedback and direction with a positive, team-oriented attitude.
Must be a team player and able to thrive in a fast-paced restaurant environment.
Previous host experience in a full service restaurant for at least a year.
Ability to accurately use a point-of-sale (POS) system for orders and payments.
Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner.
Demonstrated ability to multitask and remain organized.
Dependable, on time attendance, and able to follow company policies, procedures, and service standards.
Must have a hospitable welcoming personality, patience, and love talking to people.
Physical Requirements:
Being able to stand for extended periods and perform repetitive tasks.
Spend time bending, reaching, crawling and/or twisting the body.
Spend time lifting heavy weights up to 25 pounds.
Spend time using your hands to handle, control, or feel objects, and tools.
Spend time walking.
Busboys and Poets is an Equal Opportunity Employer
Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary.
Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon!Pay in DC Locations: $18.40 per hour + Tips
Company Benefits
Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.
Host | Job Description
Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world.
We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you’re looking for, we hope you will apply!
Job Type: VariablePay in DC Locations: $18.40 an hour plus tip out from the Online/Take-Out orders. You can make as much as $25 an hour with a guarantee that you will never make less than $18.40 per hour.
Description
The Host is responsible for ensuring an exceptional dining experience by being the first and last point of contact for guests. The host is responsible for creating a warm, welcoming, and organized dining experience. This role manages guest flow, seating, and communication with the service team to ensure smooth and efficient operations.
WHY WORK FOR US:
Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work.
Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions.
Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more!
Happy staff: Busboys and Poets are always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast.
Pay in DC Locations: $18.40 per hour + Tips
Company Benefits
Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.
Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world.
We are always looking for passionate, hospitality-driven, people-persons! Do you want to serve delicious food in a diverse space where you truly be yourself? As a bartender, you will work in a team-oriented, fast-paced, guest-centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you’re looking for, we hope you will apply!
Job Type: VariablePay in DC Locations: $18.40 an hour plus tip out from the Online/Take-Out orders. You can make as much as $25 an hour with a guarantee that you will never make less than $18.40 per hour.
Description
The Host is responsible for ensuring an exceptional dining experience by being the first and last point of contact for guests. The host is responsible for creating a warm, welcoming, and organized dining experience. This role manages guest flow, seating, and communication with the service team to ensure smooth and efficient operations.
WHY WORK FOR US:
Join a diverse space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds. We strive to provide an inclusive workplace where you can bring your authentic self to work.
Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions.
Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more!
Happy staff: Busboys and Poets are always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast.
Job duties include but are not limited to:
Opening Duties: Set up and organize host stand (iPad, reservation system, menus, waitlist tools) Ensure entrance, lobby, and host area are clean and presentable. Review reservations, large parties, and event notes for the shift. Communicate with management about floor plan, sections, and service strategy. Confirm dining room readiness (clean tables, proper setup, overall flow)
Running Duties (During Shift): Greet and seat guests with warmth and professionalism. Manage waitlist, reservations, and seating rotation to support service flow. Maintain clear communication with servers, bussers, and managers on table status. Monitor dining room cleanliness, table turns, and guest experience. Answer phones, take reservations, transfer calls to appropriate dept. and assist with online/takeout coordination. Support guests with questions, concerns, and general needs. Keep the host stand and entrance area clean and organized at all times.
Closing Duties: Clean and organize host stand, entrance area and glass windows/doors.Ensure all menus, iPads, and materials are accounted for, cleaned and stored properly. Confirm all reservations and notes are closed out or documented for the next shift. Communicate any important updates or issues to management.
Required to wear the company-approved Busboys & Poets dress code at all times, including casual business attire, but is not limited to jeans, slacks, khakis, polo/cotton shirts, skirts/dresses (4in above the knee), turtlenecks, sweaters, loafers, and well-kept athletic shoes, no loose hair (hairnet/hat/hair tied).
Maintain proper personal hygiene and a clean, professional appearance at all times in accordance with company grooming standards and health regulations (clean dress code, practicing regular handwashing, maintaining neat hair and grooming, short nails, and avoiding strong body odors or unsanitary conditions, in accordance with health regulations).
Provide hospitable service with a smile. Excellent customer service starts with a warm and genuine approach at the hoststand.
Maintain strong awareness of the dining room to ensure all guests are acknowledged and attended to.
Follow all health, safety, and sanitation standards.
Assist with additional duties and support other departments as needed during service, including stepping in to perform FOH tasks.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Support the food runner for to-go orders, verify 3rd party/guest pick up orders.
Assist/redirect guests with Kiosk orders.
Support guests with book purchases and to collect payment when needed.
Qualifications:
Must be at least 18 years of age.
Must work a minimum of 3 full shifts that includes one weekend shift (Saturday/Sunday).
Flexible availability, including nights, weekends, and holidays.
Ability to receive feedback and direction with a positive, team-oriented attitude.
Must be a team player and able to thrive in a fast-paced restaurant environment.
Previous host experience in a full service restaurant for at least a year.
Ability to accurately use a point-of-sale (POS) system for orders and payments.
Demonstrates a strong understanding of hospitality and enjoys engaging with guests in a friendly, professional manner.
Demonstrated ability to multitask and remain organized.
Dependable, on time attendance, and able to follow company policies, procedures, and service standards.
Must have a hospitable welcoming personality, patience, and love talking to people.
Physical Requirements:
Being able to stand for extended periods and perform repetitive tasks.
Spend time bending, reaching, crawling and/or twisting the body.
Spend time lifting heavy weights up to 25 pounds.
Spend time using your hands to handle, control, or feel objects, and tools.
Spend time walking.
Busboys and Poets is an Equal Opportunity Employer
Please note the above listed is intended to describe the general duties, responsibilities, and requirements for performance in this position. It should not be construed as a comprehensive or complete statement of duties, responsibilities, or requirements. The Company reserves the right to amend this job description as it deems necessary.
Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington, and Takoma with more on the horizon!Pay in DC Locations: $18.40 per hour + Tips
Company Benefits
Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match, paid sick leave, paid vacation leave, paid parental leave, a company paid life insurance policy, pet insurance and so much more.
We use eVerify to confirm U.S. Employment eligibility.
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Host
Part Time
Full Time
1
Year
Experience
$18.4 / Hour
Skills
Casual Dining Experience
235 Carroll St NW, Washington, District of Columbia 20012, United States