Description

Job Purpose

The People & Culture Executive plays a crucial role in supporting the People & Culture strategy, focusing on administrative tasks related to HR and Learning & Development (L&D), recruitment, onboarding, HR services, HR metrics and reports, and L&D administrations. The successful candidate will also be the main person responsible for creating and managing staff engagement activities, Social and Environmental initiatives, and fostering a positive work environment.

Key Responsibilities

1.     Administrative Tasks

• Handle administrative duties related to HR and L&D, including recruitment, onboarding, HR services, HR metrics and reports, performance management, compensation & benefits and L&D administrations.
• Ensure all information and documentation (both written and digital) is kept confidential and absolute discretion is maintained, complying with the Data Protection Act.
• Prepare notifications on starters, leavers, and changes of circumstances for payroll.
• Liaise with the accounts department and HODs regarding payroll information to ensure timely and accurate reporting by the payroll ‘cut-off’ date.
• Maintain HR filing systems and archives, both manual and digital.

2.     Recruitment and Talent Management

• Create and maintain job descriptions and adverts for all positions.
• Plan, prepare, and conduct selection interviews for employees as required.
• Facilitate the onboarding of new employees, offering a welcoming approach and support Head of Learning & Performance to provide a general company induction (including basic fire, health, and safety rules) before introducing new colleagues to their departments.
• Ensure that all reference requests for new employees are applied for as soon as practicably possible.
• Conduct exit interviews and address any anomalies that occur.
• Work with managers to reduce turnover and create strategies to address relevant issues.
• Collaborate with the Assistant P&C Manager and Head of Learning & Performance to create relationships with educational and hotel management schools for internships and work experience in the UK and overseas (if applicable).

3.     Employee Relations

• Act as a trusted advisor to managers and team members on HR and payroll issues, providing guidance on policies, procedures, and best practices.
• Support and coach line managers with welfare meetings, investigations, and other formal meetings.
• Attend management meetings and staff briefings to discuss relevant HR issues.

4.     Learning and Development

• Liaise with the Head of Learning & Performance and Operations Training Manager in organising training courses for all employees using internal systems (e.g., FLOW) and external courses (e.g., WSET).
• Be responsible for own development, keeping up to date with developments in HR/training by reading relevant journals, attending meetings, and participating in courses to ensure continuous personal development.

5.     Staff Engagement and Environmental, Social & Governance (ESG) Initiatives

• Create and manage staff engagement activities, including organising staff parties and social events to aid employee motivation.
• Facilitate the administration and upkeep of the Reward Gateway online benefits system.
• Work within the HR team on the engagement survey, extrapolate data, and present findings with recommendations for the business.
• Lead and manage ESG and well-being activities to promote sustainability and social responsibility within the organisation.

6.     Other Duties

• Conduct administrative duties, including typing and dispatching letters and other documents.
• Carry out any other reasonable duty to assist in the smooth running of the department. 
• Comply with statutory requirements regarding the workplace, such as employment law, health and safety, hygiene, and fire prevention.

Qualifications and Experience

•  A minimum of 18 months of HR experience, preferably in a luxury hospitality or service-oriented environment.
•  Proven experience in HR services and HR administrations, and learning & development administrations.
•  Good knowledge of UK employment laws and HR best practices.§  Ability to work collaboratively and build strong relationships across all  levels of the organisation.

Key Competencies

• Strong ownership and accountability with passion and empathy.
• Proactive and results-driven mindset, with a focus on continuous improvement.
• Strong organisational and time management skills, with the ability to manage multiple priorities effectively and efficiently.
• Exceptional interpersonal skills.
• High emotional intelligence and ability to handle sensitive situations with discretion and professionalism.
• Excellent attention to detail, particularly in the preparation and review of policies, documents, and reports.
• Strong verbal and written communication skills.
• Good computer skills (MS Office) and experience in using systems such as Harri, Fourth, FLOW and Adaco will be advantageous.

 This list of duties is not exhaustive, nor is it intended to be, and duties are not listed in any order of priority.

In return, we offer an excellent range of rewards and benefits, including:

• Private medical benefits
• Discounts on food & beverage in our restaurants and sister businesses
• An exciting range of learning and development programmes & opportunities for continual progression
• Enhanced maternity pay
• Enhanced sickness pay
• Complimentary meals while on shift
• Employee Assistance Programme & Occupational health nurse
• Birthday extra day off

About Us

Located in the heart of Mayfair, The Arts Club is one of London’s oldest private members’ clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Note: Recruitment agencies, we love what you do, but this time we’ve got it covered—so no need to call us. Thanks for understanding!

Description

Job Purpose

The People & Culture Executive plays a crucial role in supporting the People & Culture strategy, focusing on administrative tasks related to HR and Learning & Development (L&D), recruitment, onboarding, HR services, HR metrics and reports, and L&D administrations. The successful candidate will also be the main person responsible for creating and managing staff engagement activities, Social and Environmental initiatives, and fostering a positive work environment.

Key Responsibilities

1.     Administrative Tasks

• Handle administrative duties related to HR and L&D, including recruitment, onboarding, HR services, HR metrics and reports, performance management, compensation & benefits and L&D administrations.
• Ensure all information and documentation (both written and digital) is kept confidential and absolute discretion is maintained, complying with the Data Protection Act.
• Prepare notifications on starters, leavers, and changes of circumstances for payroll.
• Liaise with the accounts department and HODs regarding payroll information to ensure timely and accurate reporting by the payroll ‘cut-off’ date.
• Maintain HR filing systems and archives, both manual and digital.

2.     Recruitment and Talent Management

• Create and maintain job descriptions and adverts for all positions.
• Plan, prepare, and conduct selection interviews for employees as required.
• Facilitate the onboarding of new employees, offering a welcoming approach and support Head of Learning & Performance to provide a general company induction (including basic fire, health, and safety rules) before introducing new colleagues to their departments.
• Ensure that all reference requests for new employees are applied for as soon as practicably possible.
• Conduct exit interviews and address any anomalies that occur.
• Work with managers to reduce turnover and create strategies to address relevant issues.
• Collaborate with the Assistant P&C Manager and Head of Learning & Performance to create relationships with educational and hotel management schools for internships and work experience in the UK and overseas (if applicable).

3.     Employee Relations

• Act as a trusted advisor to managers and team members on HR and payroll issues, providing guidance on policies, procedures, and best practices.
• Support and coach line managers with welfare meetings, investigations, and other formal meetings.
• Attend management meetings and staff briefings to discuss relevant HR issues.

4.     Learning and Development

• Liaise with the Head of Learning & Performance and Operations Training Manager in organising training courses for all employees using internal systems (e.g., FLOW) and external courses (e.g., WSET).
• Be responsible for own development, keeping up to date with developments in HR/training by reading relevant journals, attending meetings, and participating in courses to ensure continuous personal development.

5.     Staff Engagement and Environmental, Social & Governance (ESG) Initiatives

• Create and manage staff engagement activities, including organising staff parties and social events to aid employee motivation.
• Facilitate the administration and upkeep of the Reward Gateway online benefits system.
• Work within the HR team on the engagement survey, extrapolate data, and present findings with recommendations for the business.
• Lead and manage ESG and well-being activities to promote sustainability and social responsibility within the organisation.

6.     Other Duties

• Conduct administrative duties, including typing and dispatching letters and other documents.
• Carry out any other reasonable duty to assist in the smooth running of the department. 
• Comply with statutory requirements regarding the workplace, such as employment law, health and safety, hygiene, and fire prevention.

Qualifications and Experience

•  A minimum of 18 months of HR experience, preferably in a luxury hospitality or service-oriented environment.
•  Proven experience in HR services and HR administrations, and learning & development administrations.
•  Good knowledge of UK employment laws and HR best practices.§  Ability to work collaboratively and build strong relationships across all  levels of the organisation.

Key Competencies

• Strong ownership and accountability with passion and empathy.
• Proactive and results-driven mindset, with a focus on continuous improvement.
• Strong organisational and time management skills, with the ability to manage multiple priorities effectively and efficiently.
• Exceptional interpersonal skills.
• High emotional intelligence and ability to handle sensitive situations with discretion and professionalism.
• Excellent attention to detail, particularly in the preparation and review of policies, documents, and reports.
• Strong verbal and written communication skills.
• Good computer skills (MS Office) and experience in using systems such as Harri, Fourth, FLOW and Adaco will be advantageous.

 This list of duties is not exhaustive, nor is it intended to be, and duties are not listed in any order of priority.

In return, we offer an excellent range of rewards and benefits, including:

• Private medical benefits
• Discounts on food & beverage in our restaurants and sister businesses
• An exciting range of learning and development programmes & opportunities for continual progression
• Enhanced maternity pay
• Enhanced sickness pay
• Complimentary meals while on shift
• Employee Assistance Programme & Occupational health nurse
• Birthday extra day off

About Us

Located in the heart of Mayfair, The Arts Club is one of London’s oldest private members’ clubs and home to a community of members with a passion for the creative arts, literature, and business. From distinguished art exhibitions to fine dining, live music, and an exceptional programme of events for members, the club remains at the heart of contemporary cultural life in London.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.

Note: Recruitment agencies, we love what you do, but this time we’ve got it covered—so no need to call us. Thanks for understanding!